HOW WE CARE FOR YOU

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• No Weekends or Holidays
• Personal Time that includes Vacation Time, Sick Time & Holidays
• Health & Wellness Benefits starting Your First Day
• Medical, Dental & Vision Programs tailored to Your Needs
• Student Loan Repayment Program
• Free ASN to BSN Program through Advance U
• Tuition Assistance & Reimbursement Program
• Clinical Ladder
• Employee Referral Program with Bonuses up to $10k
• Certification Support and Pay
• Relocation Assistance
• Advancement Opportunities
• Retirement Savings Program
• Employee Assistance Program including free Mental Health
• Same Day Pay through Daily Pay

OUR Department:

Internal medicine doctors, often called internists, primarily provide care for adults, but not for children. They specialize in the diagnosis, treatment, and prevention of disease and see patients for every health condition, from a physical or a sinus infection to a broken bone, and anything in between. Internists help with preventive care and the treatment of complex adult diseases, and they are the go-to provider to help connect and coordinate the many subspecialties a patient might need.

SUMMARY

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full Time

LOCATION: 222 Alexander Street suite 5000

DEPARTMENT: GIM At Alexander

SCHEDULE: M-F 8:30a-5PM

ATTRIBUTES

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

RESPONSIBILITIES

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $17.25 - $18.90