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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
A customer-oriented service representative will act as a liaison between our practices and our patients to efficiently and accurately schedule patient appointments and resolve any emerging problems that our patients might face.
Call Center Objective : To serve Rock Dental Brands clinics by scheduling as many patients as possible and providing required information while maintaining a positive patient experience.
Job Duties
Answers incoming calls relating to, new patient consultations, assisting in triaging emergency calls, accepting payments and representing our clinics and providers in a professional, friendly and courteous manner.
Maintain exceptional call quality and quantity standards
Schedule patient appointments
Determines what inquiries are to be forwarded and / or transferred for more detailed research and assistance.
Outbound calling to assist clinics’ with scheduling
Attend and contribute to team huddles and team meetings
Any other duties as assigned
Qualifications
Professional, outgoing, friendly demeanor
Bilingual fluent in Spanish
High school diploma or the equivalent
Basic computer skills
Ability to multitask
Excellent verbal and written communication skills
Last updated : 2024-07-08
Full Time
Ambulatory Healthcare Services
$57k-75k (estimate)
07/09/2024
07/25/2024
rockdentalbrands.com
LITTLE ROCK, AR
100 - 200
2015
Private
JAKE SLIGH
$10M - $50M
Ambulatory Healthcare Services
Rock Dental is an Arkansas-based dental care firm that offers treatments including orthodontics, oral surgery, general and pediatric dentistry for individuals.
The job skills required for Patient experience specialist include Scheduling, Written Communication, Call Center, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient experience specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient experience specialist. Select any job title you are interested in and start to search job requirements.
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