We are actively seeking skilled Service Manager to join our dynamic team working on Ford, GMC, Hino, Isuzu, Kenworth, Mack, Rosenbauer, and Volvo.

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Maintaining strong relationships with manufacturers, dealers, and sales representatives.
• Helping to train new employees in company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.

Service Manager Requirements :

• Strong industry knowledge. Maintenance and fleet experience
• Excellent leadership, communication, sales, and customer service skills.
• Computer literacy and good organizational skills.
• Strong creative thinking and problem-solving skills.
• The ability to work under pressure and handle stress.

Benefits :

We offer a comprehensive benefits package, including :

Steady work environment and competitive pay $70, - $, / per year.

Medical, dental, and (k) benefits.

Paid holidays.

Paid vacation.

In house training.

Uniforms provided and cleaned.

Shoe Allowance.

If you have a passion for diesel mechanics, a commitment to excellence, and meet the above requirements, we invite you to join our team.