Why You Want To Work Here:

This is a fantastic opportunity for an entry level professional to contribute to a growing non-profit organization by working with military family members and supporters throughout the country. We are seeking a Member Services professional with outstanding oral and written communication skills who can help evolve this critical department through top notch member engagement.

Specific Duties include, but are not limited to:

• Performs professional and administrative duties of the National Partner Program which includes National Partner member record updates, renewal emails, and calls.
• Ensures timely and accurate invoicing monthly to National Partners.
• Updates National Partner rosters efficiently and accurately in Member Database.
• Coordinates Featured Member of the Month on website with National Partners and IT Department.
• Assists the Deputy Director with Coordination of the National Partner Related events at the Annual Meeting (National Partner Breakfast, Sales Office, and Industry Reception).
• Prepares National Partner Marketing for each of our symposia and events.
• Tracks National Partner renewals for monthly reports.
• Responds to requests for information regarding the National Partner Program and other membership opportunities
• Processes New Members via Application system.
• Manages National Partners in Industry Guide.
• Other duties as assigned.

Job Requirements:

• 2-3 years of Membership and customer service experience is required.
• Bachelor's degree in a relevant field or an equivalent combination of education and work experience.
• Strong attention to detail, problem solving, interpersonal relationships, oral communication, judgment, planning and organizing.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) along with other database type systems.
• Highly motivated, flexible and self-starter.