Position Information

Title: Young Adult Emergency Home Support Specialist

FLSA Status: Hourly, Full-Time, Non-Exempt

Location: Young Adult Emergency Home

Reports to: Young Adult Emergency Home Program Coordinator

Overview (what unique role does this position play within Rod’s House?)

Support Specialists at Rod’s House focus on providing a safe and stable environment for young people to learn new skills in order to thrive on their own in the community. Support Specialists help support a wide-spectrum of needs for young people (ages 18-24) experiencing homelessness throughout Yakima County. Support Specialists play a pivotal role as guides for young people so they may progress from temporary sheltering to permanent, safe, and stable housing.

Duties and Responsibilities

Relationship Building and Problem Solving

• Engage with young adults to make them feel welcome, safe, and supported;

• Collaborate with Case Manager, Behavioral Health Specialist, and Program Coordinator on how best to support youth;

• Connect youth to community and on-site resources to ensure basic needs are met;

• Appropriately respond to and coach youth through verbal, physical, and emotional altercations;

• Prevent and de-escalate situations as they arise;

• Maintain a positive, non-judgemental, trauma-informed approach;

• Actively seek opportunities to be inclusive and equitable;

• Accompany youth to designated recreational activities and meal times;

Safety and Cleanliness

• Assist with housekeeping duties and ensure cleanliness and tidiness at all times;

• Ensure a safe environment for fellow employees, volunteers, and residents;

• Conduct safety drills with proper documentation, as assigned by Program Coordinator;

• Ensure completion of daily tasks by end of each shift;

• Review health guidelines and organize food on a daily basis;

• Oversee knife check-out system whenever one is used for meal prep.

Data Management

• Participate in monthly program outcome reporting with all program staff;

• Complete data entry tasks, as assigned;

• Prioritize keeping information on young people confidential and secure;

• Maintain proper record keeping.

General

• Ensure standard operating procedures are clearing defined, updated, and followed;

• Provide regular feedback on program policies and procedures, as needed;

• Maintain program training requirements as required by service site;

• Provide general assistance and support as directed.

Complete all duties as assigned and other duties as required.

Required or Preferred Education and/or Experience

• At least 1 year experience working directly with youth (ages 13-17) and young adults (ages 18-24), particularly youth and young adults experiencing homelessness OR 2 years of social services education (required)

• High school diploma or equivalent (required) / Bachelor’s degree (preferred);

• An understanding of and adherence to a strengths-based philosophy with youth and young adults (required);

Salary/Compensation and Benefits

• Starting hourly wage of $16.80;