​​​​​Join our team as a Care Coordinator, where you'll be the crucial link between patients and their care journey. As a patient advocate, you'll guide individuals from the moment they're recommended for care, through their treatment, and 90 days beyond discharge, ensuring they receive the highest level of support.

Key Responsibilities:

Program Coordination:

• Support patients and families throughout their care experience.
• Provide clear information about programs and services.
• Coordinate admissions and necessary paperwork.
• Address patient and family inquiries.
• Maintain regular communication with patients on waiting lists.
• Coordinate COVID testing for residential patients.
• Verify insurance and collaborate with Patient Financial Services.
• Maintain a clear visual of each patient's progress from recommendation to discharge and beyond.

Patient Support:

• Maintain open communication with patients.
• Ensure seamless care from program to discharge and beyond.

Interdisciplinary Collaboration:

• Develop strong relationships with various team members to facilitate smooth communication about patient care.
• Coordinate with departments including Admissions, Patient Access, Providers, Outpatient operations, and others.

Schedule:

• Monday to Friday, 8:30 am to 5:00 pm - Perfect for work life balance!

Requirements:

• Bachelor’s degree preferred; High School diploma required.
• Two years of customer service experience, preferably in healthcare.
• Proficiency in computer software and EMRs.
• Knowledge of medical/psychiatric/chemical dependency treatment processes and managed care preferred.
• Valid driver's license preferred for Oconomowoc location.

Join us in making a difference in patients' lives every day. Apply now to start your rewarding career as a Care Coordinator!