Rogerson Communities is Hiring an Advancement Operations and Volunteer Coordinator Near Boston, MA
POSITION: Advancement Operations and Volunteer Coordinator SUPERVISOR: Vice President, Advancement & Marketing LOCATION: Roslindale, MA FLSA STATUS: Full-time, Non-Exempt Position OverviewThe Advancement Operations Coordinator contributes to Rogerson’s development efforts in many important ways. Some of the responsibilities include annual fund solicitations, events coordination, stewardship initiatives, data management/analysis, volunteer coordination, while providing general support to the Vice President of Advancement, Development and Marketing/Communications. Specific Responsibilities
Maintains policies and procedures manuals for data entry and ensures compliance across staff, training users on proper data input and extraction; provides Bloomerang training and support to the team;
Prepares donor lists for mailings, emails and calls;
Designs and implements database queries and data exports to analyze giving trends and outcomes for the department;
Records all pledges and donations including cash, stock, wire transfer and in-kind gifts;
Produces receipts and acknowledgements for all pledges and contributions;
Prepares and distributes pledge reminders;
Codes all mailing and event activities on constituent records;
Assists with special event management;
Prepares and submits all department invoices;
Reconciles department credit card purchases;
Maintains all donor hard copy files and records;
Prepares gift logs for Finance so that pledges, gifts, and contributions coming from multiple sources including checks (mail), credit cards (online), and stocks/wire transfers are recorded on GLs and booked to appropriate accounts and projects;
Works closely with Finance to provide information for audits and oversee weekly, monthly, and year-end reconciliation;
Prepares in-house mailings in support of solicitations and stewardship activities; Work with the team to develop annual appeal collateral;
Coordinate with the Director of Marketing & Communications for online updates and tools related to annual giving appeals;
Provide customer service to annual gift level donors;
Works with team on annual appeals for the Rogerson Annual Fund and Welcome Home;
Work with outside vendors such as graphic designers, printers, and mailing houses to ensure mailings are produced in an accurate and timely fashion;
Serve as a liaison with volunteers and donors, requiring knowledge of office policies and procedures as well as the ability to represent the office to the community;
Provide support to VP and team as needed;
Other duties as assigned including general support for Rogerson Administration.
Required Education/Experience: Basic QualificationsAssociate’s degree with a minimum of four years’ experience. Bachelor’s degree may substitute for two years’ experience. Additional relevant experience may be substituted for the degree requirement; at least two years of non-profit fundraising experience preferred with specific knowledge in managing a database. Desired Attributes
Excellent written, verbal and interpersonal communications skills with the ability to work with individuals with diverse backgrounds;
Ability to organize time effectively, establish priorities, meet deadlines, and manage a large number of tasks simultaneously;
Ability to use Microsoft Windows, Excel, Word, and Outlook. Boomerang experience desired;
Strong organizational and problem-solving skill;
Strong editing and proofing skills;
Creative, imaginative, and original thinker;
Ability to work independently, combined with a willingness to interact with a wide range of individuals and groups;
Ability to handle multiple projects simultaneously and to set priorities;
Expertise in operating database, spreadsheet, and Web-based software applications in a complex computer information system environment;