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Senior Manager, Early Career Client Services
$76k-97k (estimate)
Full Time | Durable Manufacturing
2 Weeks Ago
Roku is Hiring a Senior Manager, Early Career Client Services Near New York, NY
Teamwork makes the stream work.
Roku Is Changing How The World Watches TVRoku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The TeamAt Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.
About The RoleThe Senior Manager of Early Career, Client Services is a key leadership position responsible for designing, implementing, and overseeing programs that support the professional growth and career progression of our entry-level and early career employees within Client Services & Account Management. This role plays a critical part in shaping the future of Client Services teammates by creating a robust talent pipeline and fostering a culture of excellence for our Ad Sales Clients.
For New York Only - The estimated annual salary for this position is between $149,000 and $181,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be DoingLeadership & Management:
The Roku CultureRoku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
Roku Is Changing How The World Watches TVRoku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The TeamAt Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.
About The RoleThe Senior Manager of Early Career, Client Services is a key leadership position responsible for designing, implementing, and overseeing programs that support the professional growth and career progression of our entry-level and early career employees within Client Services & Account Management. This role plays a critical part in shaping the future of Client Services teammates by creating a robust talent pipeline and fostering a culture of excellence for our Ad Sales Clients.
For New York Only - The estimated annual salary for this position is between $149,000 and $181,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What You'll Be DoingLeadership & Management:
- Serve as the direct manager for all Account Coordinators (ACs), while they maintain a dotted line reporting to their respective business leads
- Provide ongoing support, guidance, and performance feedback to ACs, ensuring alignment with business goals and individual career aspirations
- Develop and implement formal programs to move ACs to Account Managers
- Conduct strategic resource deployment planning to ensure optimal allocation of ACs across various projects and campaigns
- Collaborate with business leads to understand and inform the revenue staffing model for all AC employees
- Design and lead comprehensive development programs tailored to early career professionals, including onboarding, training, mentorship, and rotational programs
- Implement innovative strategies to attract, retain, and nurture top talent from diverse backgrounds
- Ensure programs align with the company’s strategic goals and industry best practices
- Develop clear career paths and progression plans to help staff understand and achieve their career goals within the company
- Implement initiatives to improve job satisfaction and reduce turnover
- Collaborate with Client Services Leadership to develop and execute strategies for attracting early career talent, including internships, apprenticeships, and graduate recruitment initiatives
- Oversee the onboarding process to ensure new hires integrate smoothly and are set up for success from day one and surveys to understand the needs and aspirations of early career staff
- Champion diversity and inclusion efforts within early career development programs
- 7 years of professional work experience within digital media – specifically within advertising and/or client services
- 3 years of people management – preferably with a team size greater than 10 employees
- Prior experience supporting early career talent and/or building early career programming
- Ability to communicate clearly and effectively to various levels throughout an organization
- Highly collaborative and flexible work style, with the ability to adapt quickly and support the businesses evolving needs
The Roku CultureRoku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$76k-97k (estimate)
POST DATE
06/07/2024
EXPIRATION DATE
07/05/2024
WEBSITE
roku.com
HEADQUARTERS
PALO ALTO, CA
SIZE
1,000 - 3,000
FOUNDED
2002
TYPE
Public
CEO
JONATHAN HARRIS
REVENUE
$1B - $3B
INDUSTRY
Durable Manufacturing
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About Roku
Roku is an online streaming platform that allows users to search for TV shows, documentaries, news and feature films.
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