28 Technical Operations Coordinator Jobs in Austin, TX
Roku is Hiring a Technical Operations Coordinator Near Austin, TX
Roku Is Changing How The World Watches TVRoku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About The RoleRoku pioneered TV streaming and continues to innovate and lead the industry. The Roku Channel has us well-positioned to help shape the future of streaming. Continued success relies on investing in our internal financial controls and processes.
Roku is seeking a Technical Operations Engineer as part of the Technical Operations Department responsible for the end-user experience of the Roku platform, including TRC (The Roku Channel). You will be working as part of our Global Technical Operations team with the unique opportunity to interact with many different aspects of Roku including, live Operations, advertising operations, Editorial, Engineering, and Customer support. . An understanding of technical processes is needed for this role and an appreciation of the entertainment industry is desirable.
The ideal candidate will have endless curiosity and can pair a global mindset with locally relevant execution. You should be a gritty problem solver and self-starter who can drive programs with the product and commercial teams within Roku and across external strategic partner organizations. The successful candidate will display a balance of hard and soft skills, including the ability to respond quickly to changing business needs.
What You’ll Be Doing
- Prioritize issues for engineering to resolve and facilitate communication to operational and business stakeholders
- Work with the broader technical operations team to maintain The Roku Channel (TRC) and its component
- Work with cross-functional teams to resolve day-to-day issues with the TRC Channel
- Support and maintenance of the TRC infrastructure
- 1 year of relevant technical experience in video or related technology disciplines
- Ability to troubleshoot and resolve issues and work with engineering and business owners
- Resolve problems independently and follow documented escalation procedures
- Comfortable and adaptable in a fast-paced, dynamic work environment
- Interface with internal and external customers in a polite, positive, and professional manner.
- Detail-oriented, analytical, methodical, and committed to driving quality forward
- Familiar with the Entertainment industry (or being a fan of movie/TV) is a plus
- Willing to work flexible hours including nights and/or Weekends
- Bachelor's Degree or relevant work experience required
The Roku CultureRoku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.
Job Summary
Full Time
Durable Manufacturing
$74k-91k (estimate)
06/26/2024
07/24/2024
roku.com
PALO ALTO, CA
1,000 - 3,000
2002
Public
JONATHAN HARRIS
$1B - $3B
Durable Manufacturing
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About Roku
Roku is an online streaming platform that allows users to search for TV shows, documentaries, news and feature films.
The job skills required for Technical Operations Coordinator include Collaboration, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Operations Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Operations Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Operations Coordinator positions, which can be used as a reference in future career path planning. As a Technical Operations Coordinator, it can be promoted into senior positions as a Technical Customer Support Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Operations Coordinator. You can explore the career advancement for a Technical Operations Coordinator below and select your interested title to get hiring information.
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