You haven't searched anything yet.
About us
Rollos Tires and Wheels is one of the largest independently owned tire shops in Houston, TX. Our goal is to modernize the tire and wheel industry! We offer exclusive services that leave our customers happy and returning for more.
If you're interested in getting in on the ground floor of a company, you've found the right place. Our 2nd location is opening by the end of Q4 of FY2024 with a new location opening every year after that in the Houston area allowing you the opportunity to develop and grow QUICKLY within a company...
What we offer:
Position Overview:
As a Store Associate in our tire and wheel shop, you will play a key role in providing exceptional customer service and ensuring a positive experience for every customer. Your responsibilities will include assisting customers with their product and service needs, addressing inquiries, and overcoming objections to create lasting customer satisfaction.
Key Responsibilities:
1. Customer Service Excellence:
- Greet customers warmly and assist them in a friendly and professional manner.
- Provide detailed information about our products and services to help customers make informed decisions.
- Demonstrate a customer-centric approach in all interactions, ensuring a positive and memorable experience.
2. Product Knowledge:
- Acquire a thorough understanding of our tire, wheel, and wheel repair products/services, including features, benefits, and compatibility with various vehicles.
- Stay informed about industry trends and advancements to effectively address customer queries and concerns.
3. Objection Handling:
- Proactively identify and address customer objections or concerns related to tire purchases or services.
- Utilize effective communication and product knowledge to overcome objections and provide suitable alternatives when necessary.
4. Sales Support:
- Assist customers in selecting the right tires based on their vehicle specifications, driving habits, and budget.
- Collaborate with the sales team to meet and exceed sales targets through effective communication and customer engagement.
5. Maintenance Services:
- Educate customers on the importance of regular tire maintenance and offer relevant services such as tire rotations, balancing, and alignments.
- Schedule appointments and coordinate with the service team to ensure timely and efficient service delivery.
6. Clean and Organized Environment:
- Maintain a clean and organized store environment, including the showroom and product displays.
- Ensure that all tire-related equipment and tools are well-maintained and in proper working condition.
Qualifications:
- 2-3 years of automotive experience.
- Previous customer service experience in a retail environment is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and the capacity to handle objections with professionalism.
- Basic knowledge of automotive tires and maintenance is a plus.
- Ability to work in a fast-paced environment and collaborate with a diverse team.
Benefits:
- Competitive hourly wage.
-Uncapped Commission
- Employee discounts on products and services.
- Opportunities for career growth and advancement.
If you are passionate about developing a career in sales and delivering outstanding customer service, growing and developing your career quickly, and excel at overcoming objections, we invite you to apply for the position of Store Associate in our tire shop. Join our team and be a part of creating positive customer experiences in the world of automotive services.
Job Types: Full-time, Part-time
Pay: $16.50 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time | Part Time
$28k-36k (estimate)
05/09/2024
06/02/2024
The job skills required for Retail Sales Associate include Customer Service, Product Knowledge, Products and Services, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Sales Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Sales Associate positions, which can be used as a reference in future career path planning. As a Retail Sales Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Sales Associate. You can explore the career advancement for a Retail Sales Associate below and select your interested title to get hiring information.
If you are interested in becoming a Retail Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Sales Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Sales Associate job description and responsibilities
A good retail sales associate knows what makes their customers happy.
12/24/2021: San Bernardino, CA
A Retail Sale Associate must process payments by totaling purchases; operating cash registers and financial transactions, processing checks, cash, and store or other credit cards.
12/03/2021: Altus, OK
A retail sales associate has the responsibility to ensure outstanding service to customers.
02/11/2022: Rochester, NY
Many retail sales associate jobs are entry-level positions, requiring minimal education and experience and a general skill set.
12/07/2021: Lexington, KY
Many retail sales associates also are responsible for financial transactions, such as purchases, returns and refunds.
11/28/2021: Birmingham, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Sales Associate jobs
Basic math and money handling skills.
01/25/2022: Pittsfield, MA
Help to resolve customer complaints.
01/17/2022: Elyria, OH
Retail sales associates guide customers to make buying decisions.
12/04/2021: Pueblo, CO
Stay updated with product features.
02/07/2022: York, PA
They show excellent customer service and marketing skills.
12/07/2021: Fort Lauderdale, FL
Step 3: View the best colleges and universities for Retail Sales Associate.