Duration : 5 months contract with a possibility of extensionWork hours : M-F 8 : 00am to 5pmImportant notes : Temp only 20 weeks Monday to Friday 8am - 5 pm(onsite with possibility of hybrid) must live in San Diego Metropolitan Area Training will be onsite for the first few weeks.

Will be making outbound calls, constantly on the phone doing outreach, handling excel spreadsheets, scheduling appointments repetitive in natureMust have EPIC experienceMust be Bilingual (English / Spanish)Health related call center experience is a plusMust have minimum 2 years experienceJob Summary : Under the supervision of the Quality Manager, assist in all activities related to the company's quality management program, which includes : assisting with organizational adherence to federal, state, and other regulatory requirements;

monitoring and maintaining compliance with NCQA recognition standards; TJC ambulatory accreditations standards; and facilitating a state of continuous clinic audit readiness.

Essential Functions of the Job : Track key performance indicators related to regulatory clinic compliance audits,surveys, and studies by health plans, federal, and state agencies.

Coordinate peer review activities by maintaining an annual calendar, preparingrecords for review, and collecting data for review.

Provider administrative support for quality improvement studies addressing areas of opportunities. Maintain and update departmental project work plans as needed.

Last updated : 2024-06-18