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Sales Operations Manager
A Career Opportunity for the sales and operations professional who knows how to build authentic customer relationships, frequency of visits and life-long loyalty.
Location: Root Whole Body
Schedule: Tuesday - Saturday, must be available holidays and weekends
Position Type: Full-Time
Summary:
The Sales Operations Manager will provide day-to-day sales leadership and operational management to ensure the Root customer experience is deliveredconsistently, seamlessly and true to the mission and values of the company. They ensure that each touchpoint across the customer journey is engaging, efficient, and builds trust and affinity with Root. The Sales Operations Manager will coach a team to deliver company sales & revenue goals, increase client satisfaction rates, increase customer loyalty, and augments the experience to cultivate retention, referrals and membership growth. This includes daily direction for the Wellness Concierge team to optimize our schedule, weekly direction to our Outreach Team to support various outreach calls and texts, overseeing walk-ins and the reception/cafe area, the retail wall, as well as in-person, messenger AI/phone, email bookings and reaching weekly/monthly sales targets. They will track progress, analyze sales data and coach team members as needed. They will monitor Daily Closeout Reports, communicate updates daily and participate in designing incentive programs that will motivate and optimize the performance of their team.
Success Measured By:
Achieving monthly appointment, revenue and membership goals; extracting team member performance that helps them secure their incentives
Customer ratings, testimonials, referrals and rebookings
Safe, approachable, caring and high-touch customer experience
Clean, safe, relaxing environment, seamlessly delivered and maintained
Developing a Concierge team to be the strongest first impression of Root and its mission
Responsibilities:
Qualifications:
Full Time
Ancillary Healthcare
$123k-166k (estimate)
06/07/2024
06/21/2024
rootwholebody.com
PORTLAND, OR
50 - 100
2005
Private
<$5M
Ancillary Healthcare
Root is a wellness center that offers yoga and movement classes, massage, organic skincare, nutrition, acupuncture and chiropractic care services.
The job skills required for Sales Operations Manager include Customer Service, Leadership, Merchandising, Sales Management, Customer Relationship, Sales Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Operations Manager positions, which can be used as a reference in future career path planning. As a Sales Operations Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Operations Manager. You can explore the career advancement for a Sales Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming a Sales Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Operations Manager job description and responsibilities
Responsible for managing the operations of the team.
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Assists with their day to day systems needs to ensure they can perform their roles efficiently and effectively.
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Supervise sales reps and other operational specialists to ensure things run smoothly.
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They also direct and coordinate the operations of sales personnel to ensure compliance with sales objectives.
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Build and administer sales processes and workflows that enable creative thinking of an organization, all while driving accountability, revenue, brand and overall growth.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Operations Manager jobs
Creating, communicating and compensating understandable goals.
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Getting Accurate Visibility of the Sales Team Performance.
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Minimum 7 years’ experience with enterprise software sales operations.
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Experience with Sales Enablement tools such as Clary, Gong, Groove.co.
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3-5 years experience with a strong command of Sales Cloud and experience with Lightning.
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Step 3: View the best colleges and universities for Sales Operations Manager.