• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
• Solid knowledge of prescription drug reimbursement, including insurance plan types, PBM and major medical benefits, prior authorizations and appeals processing
• Ability to work in a fast-paced environment, handling both inbound and outbound calls
• Must be organized, detail-oriented and able to document cases clearly and accurately in accordance with the program guidelines
• Good communication skills are essential, both internal and external
• Knowledge of Medicare benefits, enrollments and LIS assistance
• Plans and organizes work assignments, set priorities and completes work with a minimum of supervision
• Adheres to the service policy and principles of the company, as well as the program guidelines set by the department
• Participates in cross-training to perform all roles within the department
• Communicates effectively and professionally with our program partners to assure the best possible service for our patients and partners
• Other duties as assigned
• Visual acuity to see and read fine prints
• Specific vision abilities required by this role include close vision, color vision and the ability to adjust focus
• Must be able to hear normal voice sounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

Work Environment :

Work in a climate-controlled, smoke-free internal environment.

Experience

• Minimum (Required) Qualifications : (must be met in order to perform the job at the required level) Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Knowledge of Business Blocks and CPR Preferred Qualifications : 1-3 years health insurance sales, focus on Medicare health services and Positive attitude and ability to be flexible in face paced sales environment

Education

• High School diploma, G.E.D. or equivalent experience
2 days ago