• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.

This role will provide customer service to the Shared Services Center (SSC) and all international / external subsidiaries as well as other entities.

This role will also be responsible for communication to any third Party (3 PL) or other site Warehouse locations for inbound and out bound trucks.

Basic Qualifications Education :

5 years'''' experience in customer service or logistics management

Preferred Qualifications :

• Bachelor''s degree in Logistics or Business Analytics
• Previous customer service experience

Responsibilities :

• Provides customer service to SSC, and all internal / external Abbott departments / sites
• Works with the distribution Center (DC) warehouse on outgoing / incoming cargo
• Coordinates all shipments expedited from the Scarborough site
• Approves and submits all invoices and credit memos to SSC and other customer if required
• Assigns and coordinates all Return Authorization (RA) goods coming back into the building
• Plan and track shipment of final products according to customer requirements
• Prepare accurate reports for upper management
• Arrange same-day deliveries whenever possible
• Prepare accurate invoices

Competencies :

• Ability to work with little supervision and track multiple processes
• Computer-savvy with a working knowledge of logistics software (ERP)
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Keen on working in a fast-paced environment.
1 day ago