Team Environment

In this role, the nature of the work is dynamic and requires a collaborative attitude. While you will have specific duties, it's important to understand that the entire team is responsible for the final delivery, and this may occasionally involve taking on additional tasks outside your primary responsibilities. The ability to adapt and contribute wherever needed is key to succeeding in this environment.

Permanent Managed Services

Biblioso FTE on Biblioso benefits and payroll, reporting onsite to our client’s Redmond campus on a permanent assignment.

Working Hours: M-F, 9:30am-6pm

Please note - from time to time we also have this exact position open for a 7am-4pm shift. If that's your preference, please feel free to apply for the role and let us know in the screening questions that you'd like to be on the contact list for the earlier shift.

Benefits:

Although Biblioso benefits may vary based on work location and the nature of the job, in general Biblioso employees have access to a competitive benefit package. This package includes a 401(k) retirement plan, disability coverage, EAP (Employee Assistance Program), life insurance, health insurance, paid vacation and sick time, and paid holidays.

Job Description:

1. Receive Freight/Deliveries
   1. Receive daily courier deliveries and shipments from carriers and freight-forwarders.
   2. Audit newly received shipments for damage and count validation.
   3. Scan packing lists for each received shipment for Customer and Inbound Coordinator’s tracking and records.
   4. Attach Proof of Delivery to Delivery Request in internal tracking tool.
2. Scan/Checkout Hardware
   1. Support will-call requests. Customers have the option to come directly to the warehouse to pick up equipment they have previously checked out.
   2. Scan inventory to capture serial number and part information. Reallocate server hardware in inventory database.
3. Work Order Tickets
   1. Action customer’s work-order tickets. Responsibilities may include updating the ticket, coordinating with customer to resolve an exception, inventory discovery or hardware move.
4. Hardware Returns
   1. Receive hardware returns from labs and personnel. Will be required to scan inventory, reallocate, store and update tickets.
   2. Activities may require reconfigure of server commodities to known working state.
5. Delivery Requests
   1. Create and/or facilitate Delivery Requests to order equipment from inventory.
   2. Update internal systems when actioning a Delivery Request.