Patient Services Representative

Fast paced urgent care and family practice seeking a full time PSR. Shift hours are Monday - Friday with occasional Saturday coverage.

Job Duties:

• Greeting patients at check-in with a kind and professional manner.
• Ensuring accuracy of patient information and insurance coverage.
• Collecting patient payments.
• Completing the check-out process; to include seeking patient feedback and scheduling necessary follow-up visits.
• Answering phones and interviewing patients to ensure appropriate visit scheduling.
• Clearly communicating with all office staff in a courteous manner that supports a cooperative team environment.

Ideal candidates will have:

• Knowledge of basic medical terminology
• Strong computer skills
• Previous experience with an EMR system
• The ability to communicate in a professional manner and work in a team environment
• Excellent organizational skills with the ability to multi-task and prioritize, while maintaining a high level of attention to detail
• Bi-Lingual Spanish or Russian a plus
• Ability to work evenings and occasional Saturdays

Requirements:

• Minimum of 1-year experience in medical office setting or related healthcare field
• High School Diploma or equivalent
• Proof of Vaccination (Hep B, Covid-19, Flu)

Benefits Include:

Health, Dental, Vision, Life Insurance, Retirement, Annual Costco Membership, EAP and Generous PTO and Holidays.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Language:

• Russian or Spanish (Preferred)

Work Location: In person

Salary : $19 - $22