GENERAL SUMMARY

The HR Manager reports to the Chief Human Resources Manager (CHRO) and is responsible for overseeing and managing all aspects of the Human Resources department. This role involves implementing HR strategies that support organizational goals, ensuring compliance with labor laws, and fostering a positive work environment. The HR Manager will handle employee relations, recruitment, performance management, benefits and various HR initiatives to enhance organizational effectiveness.

ESSENTIAL FUNCTIONS

1. Recruitment and Staffing:

o Oversee and develop recruitment strategies to attract top talent.

2. Employee Relations:

o Serve as a point of contact for employee concerns, conflicts, and grievances.

o Provide guidance on employee relations issues, disciplinary actions, and conflict resolution.

o Promote a positive and inclusive workplace culture through engagement initiatives and communication.

3. Performance Management:

o Oversee the performance appraisal process and ensure alignment with organizational goals.

o Provide coaching and support to managers on performance management and development.

o Implement and monitor performance improvement plans.

4. Compensation and Benefits:

o Manage compensation and benefits programs, including salary reviews, bonuses, and employee benefits.

o Conduct salary benchmarking and ensure compliance with compensation policies.

o Administer employee benefits programs and address related inquiries.

5. Compliance and Policy Administration:

o Ensure adherence to labor laws, regulations, and company policies.

o Develop, update, and communicate HR policies and procedures.

o Maintain accurate and confidential employee records and HR documentation.

6. Training and Development:

o Identify training needs and develop or source training programs to address skill gaps.

o Facilitate employee development initiatives and career growth opportunities.

o Promote a culture of continuous learning and improvement.

7. HR Metrics and Reporting:

o Track and analyze HR metrics, such as turnover rates, recruitment effectiveness, and employee satisfaction.

o Prepare and present HR reports to senior management.

o Utilize data to make informed decisions and drive HR strategies.

8. HR Projects and Initiatives:

o Lead or participate in HR projects and initiatives that support organizational goals.

o Stay informed about HR trends and best practices to continuously improve HR processes.

o Implement and manage change initiatives within the HR function.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED:

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., SHRM-CP, PHR) is a plus.

Experience: Minimum of 3 years of HR management experience, including experience in recruitment, benefits, employee relations, labor relations and performance management.

Skills:

o Strong knowledge of labor laws, HR best practices, and compliance requirements.

o Excellent interpersonal, communication, and conflict resolution skills.

o Proficiency in HRIS (Human Resource Information Systems) and Microsoft Office Suite.

o Ability to handle sensitive information with confidentiality and integrity.