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Director of Operations
$114k-138k (estimate)
Full Time 2 Months Ago
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Rosemary's - Miami is Hiring a Director of Operations Near Miami, FL

The Rosemary’s Miami, Director of Operations will oversee all business and operations for Casa Nela in South Florida. The DO will start by leading the opening of Rosemary’s Miami this fall and will then assist in the development and operation of additional Casa Nela locations in South Florida.The position directly oversees the General Manager and Executive Chef, while working closely with all Casa Nela directors and managers. The position reports to the VP of Operations.This is a critical leadership role in the company, requiring the highest standards of performance to provide an internal role model and example of the company’s values. The position is responsible for ensuring that the restaurants comply with all laws and achieve both financial and qualitative performance targets, positioning Casa Nela for continued long-term growth.Duties and Responsibilities include:
  • Leads the opening of Rosemary’s Miami - recruiting and training the team, implementing operating procedures, readying the facility for service and leading the team to achieve service standards upon opening.
  • Ensures the restaurant meets and exceeds budgeted financial goals.
  • Assists with analyzing monthly profit and loss statements, developing accurate plans, implementing them, and following through on plans.
  • Responsible for ensuring the quality of all aspects of the restaurant; including the beverage, food, service, and physical structure.
  • Maintains high standards in all areas of security, safety, cleanliness, and sanitation.
  • Assists with the daily upkeep of the physical plant, in particular, conducting daily walk-throughs of the restaurant to determine areas that require attention, cleaning, or repairs.
  • Proactively seeks out potential problems. Consistent decisions must be made which are in the guest's best interest, employees, and owners.
  • Is alert to all aspects of the operation throughout the shift and knows where to be and when.
  • Makes clear and concise decisions.
  • Assists with overseeing all aspects of purchasing within the restaurant.
  • Organizes and oversees bi-weekly inventory for FOH operating supplies in conjunction with the General Manager.
  • Utilizes all necessary technology platforms to develop reports as requested by Founder, VP of Operations and Finance Team.
  • Provides Resy administration, including programming to maximize guest reservations while ensuring FOH and BOH maintain appropriate controls.
  • Produces and publishes monthly analysis/report summarizing the month-end reservations activity.
  • Compiles a weekly guest feedback log for the Founder and VP of Operations.
  • Ensures continuous database maintenance in appropriate platforms.
  • Ensures employee information is properly entered into systems (POS, ToastTab).
  • Liaise with the Marketing Team to develop special promotions for seasonal marketing opportunities.
  • Maintains appropriate staffing levels and remains abreast of any changes which may impact staffing needs.
  • Assists with recruiting and hiring of high-quality employees, including managers.
  • Liaise with Human Resources to ensure all on-boarding documentation, payroll information, and other new hire paperwork is completed in a timely manner.
  • Assists with disciplinary actions such as staff coaching, warnings, suspensions, and terminations in conjunction with Human Resources.
  • Oversees completion of other daily administrative tasks, including, payroll, petty cash, reservation requests, and guest complaints.
  • Constantly evaluates managers and all service staff.
  • Promotes teamwork within the restaurants, creating a positive work environment.
  • Treats every guest, employee, and vendor with respect and dignity.
  • Performs other job-related activities as required or assigned by the Executive Team.
Qualifications:
  • Multi-unit Directors/Managers with 4-5 years of FOH Management experience in high-volume restaurant operations.
  • Experienced in opening restaurants.
  • Experienced in different FOH roles.
  • Strong financial skills and knowledge.
  • Technology - Toast Payroll, ToastTab, Teamwork, R365 and Resy.
  • Familiar with Human Resources topics and laws that govern the restaurant industry in Florida.
  • Dynamic, thorough, and independent quick thinker with excellent problem-solving skills.
  • Positive and outgoing team player.
  • MUST HAVE OPEN AVAILABILITY- Able to work late nights, holidays, weekends, and long days as necessary.
ABOUT:
Our company offers medical, dental, and vision insurance, commuter benefits, employee dining program, 401(k) retirement plan, monthly and quarterly bonus opportunities, generous paid time off, an Employee Dining Program, Referral Bonus Program and opportunities for growth within our organization.
We are an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$114k-138k (estimate)

POST DATE

07/17/2024

EXPIRATION DATE

10/10/2024

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The job skills required for Director of Operations include Leadership, Analysis, Problem Solving, Purchasing, Programming, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Operations. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.

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If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Director of Operations job description and responsibilities

A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.

01/15/2022: Memphis, TN

Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.

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Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.

02/10/2022: Santa Fe, NM

the director of operations must ensure that they give adequate attention to each component.

12/27/2021: Columbus, GA

A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Operations jobs

Directors of operations typically need to meet certain requirements to be considered for the position.

01/29/2022: Moline, IL

Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.

12/24/2021: Poughkeepsie, NY

To that end, anyone who wants to be a director of operations needs to develop strong communication skills.

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Keep financial record of all operations.

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Supervise staffs from different departments.

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Step 3: View the best colleges and universities for Director of Operations.

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