We are seeking full-time Patient Intake Coordinator. No prior experience is required as we have a formal on-boarding/training program as well as weekly office meetings (breakfast provided!).

We offer competitive base compensation, paid holidays, paid vacations, matched 401K retirement plan, funded group medical insurance, dental insurance, vision insurance, monthly bonus, quarterly bonuses, spiffs/commissions, and employee family discounts. There is also plenty of opportunity to grow within the company.

Main Responsibilities of a Patient Intake Coordinator

• Greeting patient
• Checking-in patients
• Scanning Insurance Cards
• Verifying Insurance Coverage
• Answering Telephones
• Forwarding/Routing Phone Calls
• Scheduling Appointments
• Checking E-mail
• Sending Mail
• Selling Contact Lenses 
• Dispensing Glasses and Contact Lenses to Patients
• Copying, faxing and performing other administrative tasks
• Handling a variety of administrative support tasks
• Providing outstanding customer service
• Keeping the reception desk and area clean and well-organized

Characteristics of a Patient Intake Coordinator

• Self-Starter
• Adaptable
• Able to multitask
• Excellent written and verbal communication skills
• Detail oriented 
• Organized
• Professional
• Friendly
• Provide an excellent customer experience
• Computer Skills
• Good time-management skills
• Professional and friendly disposition
• Ability to work in a team
• Willingness to assist colleagues with administrative tasks
• Experience as a receptionist is a plus

Roswell Eye Clinic is a 6 Doctor Optometry (eye doctor) office. Our office practices full scope optometry including comprehensive eye exams, treatment of eye disease, vision therapy, specialty contact lens fits for eye disease (such as keratoconus), surgical co-management and minor surgical procedures. Of course, we also sell contact lenses and glasses for all budgets.
Candidate should be a self-starter, adaptable, able to multitask, a good communicator and detail oriented. No prior experience is required as we have a formal on-boarding/training program as well as weekly office meetings (breakfast provided!).
We offer competitive base compensation, paid holidays, paid vacations, matched 401K retirement plan, funded group medical insurance, dental insurance, vision insurance, monthly bonus, quarterly bonuses, spiffs/commissions, and employee family discounts. There is also plenty of opportunity to grow within the company.
We live by our mission statement:
“A friendly and compassionate team providing quality, comprehensive and timely services and products to families using state of the art technology in a contemporary clinic.”
Our large, newly renovated practice with 9 exam lanes continues to grow. We have generations of families who have been seeing us since we opened in 1979. We love our patients and our patient love us! On our Google business page, we have an average of a 4.9 star rating with nearly 1.3K reviews! We are a happy place to work with regular office parties and team building activates.
Our practice is in Roswell Georgia, which is a charming, upper middle-class suburb just North of Atlanta. If you research the city of Roswell, you will find it listed as one of the top places to live in not only Georgia but also the United States. The city has nationally renowned parks, top rated schools/safety and a vibrant, young downtown with wonderful restaurants and shops.
We are also passionate about philanthropy. We provide services for the local Lions Club and the Star House organization, an afterschool program for at risk kids. Dr. Michelle Moscow serves on the board of Star House. Dr. Scott Moscow is a member of the Roswell Rotary Club. Rotary is a service club that provides tremendous impact on those in need in our community by putting “Service Above Self.” All Roswell Eye Clinic doctors participate in the InfantSee program. The InfantSEE program is a public health program that provides a no-cost comprehensive eye and vision assessment for infants 6-12 months old without access to insurance coverage. For each frame sold from our eyewear line Lenox, we donate to Angels Among Us Pet Rescue which is a 501(c)(3) non-profit charity dedicated to saving dogs and cats from high-kill shelters in north Georgia.