Position Summary

The Default Integration Manager of Default Servicing coordinates, organizes, and represents the Loss Mitigation, Foreclosure, Bankruptcy, Claims, Property Preservation, REO, and Asset Management areas with the objective of maximizing and ensuring compliance with regulations and service delivery to both internal and external customers. The Business Integration Manager of Default Servicing reports to the SVP of Default Servicing.

Primary Responsibilities

Ensures completeness of department’s policies and procedures

Serve as key point of contact for internal and external audits and QC examinations

Research and respond to all internal and external audit and QC findings

Partner with Leadership on applicable remediation action plans

Track and report on findings, remediation action plans, and process improvements

Coordinate interactions relating to department initiatives and ensure department follows through on commitments

Participate in projects/initiatives with upstream and downstream departments to maximize accuracy and efficiency of servicing operations

Report initiative progress and business trends to senior leadership

Participate in strategic initiatives to support continued growth and service delivery excellence such as servicing technology implementations and process changes

Develop management reporting to display service levels, audit performance, audit pipelines, and enhancement tracking

Monitor compliance with all agencies, GSE, and investor guidelines

Execute additional duties/projects, as assigned

Develop relationships with key stakeholders and other lines of business to coordinate audit responses across business units

Incumbent will be responsible for meeting RoundPoint’s commitment to compliance

Qualifications

Required:

3-5 years’ experience within the financial industry

Highschool Diploma or Equivalent

Strong financial controls background

Thorough knowledge of regulations and guidelines pertaining to department subject matter

Proven track record changing and improving processes and procedures

Proficient using Microsoft Office suite

Practical experience with BKFS/ICE technology

Excellent verbal and written communication skills, with ability to effectively interface with external clients and internal business partners

Desired:

Bachelor's degree

Certification from the Mortgage Bankers Association or other related professional organizations is a plus

Experience communicating with regulators, auditors, and financial examiners

About RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 850,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

Fort mill, SC

Coppell, TX

St, Louis Park, MN

Employee Status

Regular

Travel

No

Telecommuter Position

No