Position: Bakery Manager
Reports To: General Manager

Position Summary:

The Bakery Manager is responsible for the overall success of bakery product production. This person ensures guest satisfaction through the monitoring of proper preparation procedures, adherence to recipes, proper packaging, and adherence to all company standards.

Additionally, the ideal candidate for the Bakery Manager position should possess a deep understanding of artisan baking techniques, including proficiency in yeast breads, quick breads, sourdough starters, laminated doughs, and classic pastries.This expertise ensures the ability to uphold the bakery's commitment to high-quality, handcrafted baked goods.

The Bakery Manager operates the bakery production facility, bakery retail, and ice cream shop according to all Health Department guidelines and national food handling and safety standards. The Bakery Manager also executes daily operations according to the guidelines given to them directly by the Owner, General Manager, and the Employee Handbook.

The Bakery Manager hires, trains, and develops their team to deliver perfectly executed baked goods, along with exceptional service in both the bakery retail area and ice cream shop. This person consistently inspects the work of all other employees on the shift to ensure they are set for success.

The Bakery Manager ensures that all team members follow recipes accurately, use the opening and closing checklists for their station, comply with daily production guides, and follow daily cleaning schedules. The Bakery Manager is also responsible for bakery food cost, ice cream costs, and bakery labor cost controls along with any financial or administrative tasks assigned to them by the General Manager.

This person is responsible for placing and receiving all bakery ingredient and ice cream orders while maintaining productive vendor relationships.

The Bakery Manager is responsible for the development and growth of all bakery production, bakery retail, and ice cream shop employees using regular evaluations and goal setting to assist them in this process.

The Bakery Manager is the “leader of the team,” knowing each staff member’s strengths and areas of opportunities and knowing how to motivate each team member as an individual.

The Bakery Manager maintains the bakery building and all production and storage equipment in top notch condition within a spotless environment. This person ensures that the bakery is always inspection ready.

The Bakery Manager collaborates with the Owner and the General Manager to set seasonal menu direction and production levels, and to create cost effective specials.

Duties and Responsibilities:

The duties and responsibilities of the Bakery Manager include, but are not limited to:

• Coordinate daily bakery production operations

• Set daily production pars

• Place and receive all bakery ingredient and ice cream orders

• Monitor all employees for proper execution of recipes

• Monitor bakery retail and ice cream shop employees for efficient, knowledgeable, and hospitality focused service

• Conduct line checks and tastings every shift to ensure food quality

• Maintain all bakery equipment in good repair

• Ensure that all food is prepared according to company standards and that all storage, holding, and heating guidelines are followed

• Monitor the completion of all daily and weekly cleaning schedules

• Ensure compliance with sanitation and safety regulations

• Monitor daily labor and react to variances from projected sales

• Deliver bakery food cost at or below budget

• Deliver all assigned controllable costs at or below budget

• Work with vendors to ensure best prices and best quality product

• Ensure that all specials and menu changes are brand appropriate and cost effective

• Consistently, evaluate, develop, and coach and counsel bakers and ice cream employees

• Create a learning environment by providing continuing education opportunities for all staff

*Additional detailed responsibilities are listed in the Manager Areas of Responsibility document and may change as the GM amends that document.

Knowledge, Skills, & Abilities:

• Baking Expertise: Strong knowledge of baking techniques, food safety, quality control, and product innovation.

• Service and Hospitality: Ability to deliver exceptional customer service and foster a welcoming environment.

• Attention to Detail: Meticulous attention to detail, ensuring training schedules and daily operations routines are executed flawlessly.

• Leadership: Ability to inspire, coach, and motivate employees to achieve high levels of performance and product quality.

• Problem-Solving: Proactive and efficient in resolving customer feedback and operational challenges.

• Adaptability: Ability to multitask, manage projects, and take on additional responsibilities when needed.

• Positive Attitude: Consistently display a positive attitude and demonstrate exemplary customer service skills.

• Communication Skills: Excellent communication and listening skills, capable of managing a large team and ensuring clear, consistent communication.

Ideal Candidate Profile:

The ideal candidate has a friendly demeanor, can multi-task, and can complete projects in a timely manner. The Bakery Manager must be a highly motivated individual who is self-driven, organized, and eager to accept additional responsibilities when needed. They must always set the example by displaying a positive attitude, while managing and motivating their staff as both individuals and as a team. Their ability to connect with, understand, motivate, and challenge each staff member, along with their ability to productively deal with stress is critical to the success of the bakery.

Qualifications:

• Previous restaurant / bakery management experience is a plus but not required; experienced bakers that are looking to grow should still apply for consideration. We will train management skills for the right candidate that is wanting to grow their career.

• Proven experience as a baker or pastry chef.
• Strong knowledge of baking techniques and pastry preparation.
• Excellent organizational and multitasking abilities.
• Strong leadership and team management skills.
• Ability to create and develop new recipes.
• Proficiency in inventory management and ordering.
• Excellent customer service and communication skills.
• Knowledge of health and safety regulations.
• Ability to work early mornings and weekends as needed.

*

**Employer assistance with relocation costs to Dubuque, Iowa is available for this position**

Job Type: Full-time

Pay: $46,500.00 - $51,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bakery
• Café
• Coffee shop
• Fast casual restaurant

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Shift availability:

• Day Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Dubuque, IA 52003 (Required)

Ability to Relocate:

• Dubuque, IA 52003: Relocate with an employer provided relocation package (Required)

Work Location: In person