832 CUSTOMER SERVICE MANAGER (Overhire) Jobs in Jacksonville, FL
Rowe's IGA Supermarkets is Hiring a CUSTOMER SERVICE MANAGER (Overhire) Near Jacksonville, FL
- Provide exceptional customer service including greeting customers and answering questions with a positive attitude.
- Lead, teach, mentor, and educate Front End Associates to be successful in delivering a great shopping experience and promote an environment of teamwork.
- Follow established departmental and store policies and procedures
- Establish and maintain a safe and clean environment that encourages our customers to return.
- Communicates openly and frequently with the Lead Customer Service Manager and Store Manager
- Assist with monitoring the cash management activities of the office associates and cashiers. Ensuring proper tender procedures are followed and monitoring the security system to prevent financial loss.
- Assists as needed to ensure the success of the store as a whole
- Assists in other duties as assigned
- At least 18 years of age.
- A passion for serving people.
- Must possess strong communication skills, including verbal and listening skills to communicate with customers and fellow associates effectively and efficiently
- Ability to handle conflict appropriately and professionally
- Ability to read, write, and do simple math.
- Ability to work well with others and work well as a team
- Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for our mission and commitment to working collaboratively.
- Ability to work weekends, evenings, and holidays
Job Summary
Full Time
$122k-158k (estimate)
04/12/2024
07/09/2024
The job skills required for CUSTOMER SERVICE MANAGER (Overhire) include Customer Service, Communication Skills, Integrity, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE MANAGER (Overhire). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE MANAGER (Overhire). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER SERVICE MANAGER (Overhire) positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE MANAGER (Overhire), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE MANAGER (Overhire). You can explore the career advancement for a CUSTOMER SERVICE MANAGER (Overhire) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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