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The Royal Caribbean Group’s Celebrity Cruises brand has an exciting career opportunity for a full time Director, Newbuild Hotel Operations on the Celebrity Hotel Operations Team reporting to the AVP, Newbuild Hotel Operations.
This position will work onsite in Miami, Florida Position SummaryIn this position, you would be supporting all capital projects such as refurbishment, revitalizations, post-delivery scope and special projects under the leadership of the AVP of Hotel Operations Newbuild, who is the key leader and decision maker on behalf of Operations. This position works closely with the Newbuild Design teams, Newbuild Solutions Team, Hotel and Technical Refurbishment Teams, Product Development and Brand Strategy, as well as Hotel and Marine Operations teams. You would drive the process from planning to post-execution, ensuring the ship delivers a quality Celebrity Cruises Vacation Experience from the moment it is back in service to assure we accomplish our guest satisfaction, onboard revenue, and expense targets. You would represent the entire Hotel Operations department, ensures flawless communication with all cross functional teams, decision making as needed on behalf of Hotel Operations throughout the various phases of each project. You would also manage two direct reports: a manager and a senior associate.
Essential Duties And Responsibilities

• Establishes and maintains effective communication with the AVP of Hotel Operations Newbuild to support each project as needed through each phase.
• Supports operational decisions in general design of the vessels and projects, ensuring all logistical requirements are met.
• Supports in the development of all revitalization venues and programming, including but not limited to planning, financial review, and meeting all budget requirements.
• Assesses condition of the vessel, maintenance needs, ship specific issues via condition review process.
• Develops and manages the vessel disposition plan (asset disposition / transfer / documentation process).
• Supports key leaders during the decision-making processes and is able to take the lead with Supply Chain, Fleet Modification, and the different operational sponsors for the timely definition of owner supply and FF&E; with implications to the life cycle of our fleet.
• Supports all projects in conjunction with Fleet Modification, IT and Operational groups to ensure the feasibility, safety, and practicality.
• Compiles, plans and analyzes financial impact of projects.
• Drives punch lists and guarantees claims as part of post-delivery support on board the delivered vessels.
• Coordinates inspections to ensure work is being completed professionally and accurately whilst adhering to project schedule.
• Defines the hotel operations activities and ensures key individuals’ participation and collaboration is upheld.
• Ensures hotel and marine owner supply ordering are on track.
• Develops and manages key milestones by tracking program progress against milestone plan, building simulations, and detailed schedules through issue identification, analysis, and multi-departmental communication.
• Ensures enough resources are assigned for completion of all critical areas of the process.
• Serves as on-site representative for Hotel Operations during the entire project process- from concept to completion. Liaises with yard, Fleet Modification team, functional support groups and shipboard management.
• Liaises with Brand operating department representatives involved in the Modernization and Refurbishment of a ship: Hotel and Marine Operations, Global Marine Technical teams, Design, Finance, Procurement, HR, IT, ShoreEx, Onboard Revenue, Revenue Management, Sales and Marketing, Safety and Environment, and shipyards.
• Ensures vessel is in compliance with all relevant regulations from various authorities.
• Maintains good working relations with the yard, outfitters, and internal stakeholders.
• Owns risk assessment and management.
• Leads Special Projects:
• Coordinates and follows the shipyard contracted works as owner’s main representative.
• Leads under owner’s scope of delivery. Coordinates the design, sourcing and production of the projects on budget, quality and contract.
• Owners Work Coordination
• Organizes and coordinates the ship class special Owners Work during the vessel post-delivery phases.
• Coordinates projects under owner’s progress and completion in cooperation with the owners work team.
• Confers with matrixed constituent department representatives and vendors to outline milestones, establish work plans, responsibilities, scope, and tracking routines.
• Follows up on team members to meet project deadlines and provide input on team member activities for schedule review process.
• Manages vendors, ensuring they meet our time, budget, safety, and brand guidelines.
• Manages and coordinates at a high level, all general procedures and regulatory classification and safety issues with classification and regulatory societies.
• Communicates project plan status on a regular basis to project team and project stakeholders.
• Tracks timing, budget, cost control and reporting.
• Utilizes project management tools and techniques to develop and maintain project scope; manages customer expectations and maintains focus.
• Responsible over the ship’s hydrostatics, hydrodynamics, comfort, safety and energy efficiency.
• Translates specific projects’ scope of work into SOV’s (schedule of values) in order to submit through the bidding process.

Qualifications, Knowledge And Skills

• 13 years of experience supporting technical projects, shipbuilding, or ship revitalization.
• 13 years of related work experience within a large corporation or consulting firm.
• Possess both project management and Hotel management background with extensive previous experience leading and supporting large projects, from planning to execution and delivery, as well as a strong experience in supporting a variety of units on a day-to-day basis within a large organization.
• Ability and willingness to travel up to 60% of the time.
• Strong planning skills needed as well as a solid understanding of financial operations with a demonstrated ability to handle fast paced decision making and crisis management.
• Ability to strongly manage a budget.
• Strong regulatory knowledge (SQM, Public Health etc.).
• Deep knowledge of SOLAS, IMO, classification rules and marine standards.
• Strong leadership and team management skills.
• Experience from new building processes and site surveys.
• Good understanding of technical systems onboard.
• Institute of Marine Engineers/Naval Architects or similar background.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.