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The Assistant Store Leader position is responsible for implementing workflow procedures based on direction from the Store Leader. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of their store. They will also be required to lead the daily operations of the store and retail team in the Store Leader’s absence, and to otherwise assist the Store Leader as required.
The desired candidate will be a person who would create a positive store culture by treating employees fairly and with respect. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.
Duties and responsibilities:
• Ensure every customer receives outstanding service by providing a friendly environment (greeting and
acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of
customer service)
• Adhere to the execution of established Royal Farms rules, policies, procedures, and systems and reports
concerns to the Store Leader and when applicable, the District Leader and Human Resources
• Works closely with the Store Leader to train new employees on proper safety procedures and use of personal
protective equipment. Conduct ongoing training of any new material or safety related procedures.
• Assist the Store Leader with assembling an effective retail team through recruiting, training and development,
and timely performance feedback
• Monitor and analyze business processes and results to profitably achieve Royal Farms goals
• Ensure the proper execution of all Royal Farms marketing programs
• Connect with the community in which we operate to establish positive relationships
• Adhere to company policy for checking in external and internal vendors
• Provide leadership to their retail team members that ensures a pleasant customer service experience
• Recognize employees that adhere to the company’s standards and recommend to the Store Leader employees
who may be suited for promotion
• Resolution oriented in all Employee Relations (ER) activities
• Ensure the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, cash, etc.)
• Complete other tasks as assigned
Qualifications
The ideal candidate for the Assistant Store Leader position will:
• Have consistently demonstrated strong leadership skills
• Possess strong written, verbal, and interpersonal communication skills
• Possess strong supervisory and organizational skills
• Have at least 1 year fast food/retail management experience.
• Have earned a high school diploma or GED
• 2-year college degree preferred
• Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making
skills.
• Food Safety Certification preferred
• Be at least 18 years old
• Must be able to travel as required
• Must be available to work all shifts, weekends, and holidays based on business needs.
• Be able to lift, bend, and stand as many as eight hours per day
• Be able to lift and carry 50 lbs
Full Time
Retail
$36k-57k (estimate)
11/02/2023
08/23/2024
royalfarms.com
GLEN BURNIE, MD
1,000 - 3,000
1996
<$5M
Retail
Royal Farms operates over 175 stores in Maryland, Delaware, Virginia, Pennsylvania, DC and New Jersey. Royal Farms has developed its own brand of quality fresh foods, while continuing a tradition of selling dairy products, core convenience items, and gasoline products.
The following is the career advancement route for Assistant Store Manager positions, which can be used as a reference in future career path planning. As an Assistant Store Manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Store Manager. You can explore the career advancement for an Assistant Store Manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Store Manager job description and responsibilities
To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc
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At least 10 years to become a store manager and a college degree.
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They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.
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Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.
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Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Store Manager jobs
Ability to connect with the customer.
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Embrace Battles for more rewards.
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Listen, understand and take action.
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Make checklists and to-do lists.
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Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Assistant Store Manager.