Are you a results-driven professional with a passion for building relationships and driving business metrics? We are seeking a talented Customer Service and Sales Representative to join our dynamic team. As a Customer Service and Sales Representative, you'll have the opportunity to showcase your sales expertise, forge meaningful connections with clients, and contribute to the success of our company. If you thrive in a fast-paced environment, enjoy the thrill of closing deals, and are motivated by achieving sales targets, we want to hear from you.

We have made our mark by creating solid and personalized connections between our clients’ brands and our valued customer base. Our company primarily works with clients that provide eligible customers with affordable, accessible wireless and telecommunications services. We pride ourselves on the fact that we are able to make a difference in customers’ lives while driving sales for our clients! This is entirely made possible by our dedicated team of Customer Service and Sales Representatives. Our Customer Service and Sales Representatives embody the highest level of professionalism and ensure each customer's needs are exceeded. An ideal candidate for this role will possess a passion for customer service, closing sales, and a drive to make a difference in the lives of others. If this sounds like you, then we highly encourage you to apply!

Customer Service and Sales Representative Responsibilities:

• Collect information from customers directly and qualify them for services that meet their individual needs
• Explain services accurately, follow up with customers to ensure you are meeting their needs, and collect all documentation needed to close sales and upsell services
• Provide guidance and recommendations to customers as questions or concerns arise
• Accurately input, update, and review customer account information in our system is accurate
• Empathize with customers’ concerns and find satisfactory resolutions to any complaints that may arise
• Attend daily meetings alongside fellow representatives to sharpen customer service skills and ensure a thorough understanding of sales targets

Customer Service and Sales Representative Qualifications:

• A high school diploma or equivalent
• Experience in customer service, sales, or a relevant customer-facing role
• Enthusiastic and passionate about sales, with a genuine interest in building a successful career in sales and contributing to the growth of the company
• Excellent relationship-building skills and the ability to empathize with customers
• Willingness to work both independently and as part of a team
• Thrives in a fast-paced and dynamic environment, with the ability to adapt to changing market conditions and customer preferences
• Strong organizational skills with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously

Job Type: Full-time

Pay: $700.00 - $1,300.00 per week

Shift:

• Day shift

Work Location: In person