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Call center associate
RPG Newark, DE
$38k-50k (estimate)
Full Time 1 Week Ago
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RPG is Hiring a Call center associate Near Newark, DE

Hiring Call Center Sales Associate! Our company is one of the top water purification companies in the North East! Not familiar with water purification?

We install our systems to provide purified water to all corners of our customers households. Not only does this ensure safe drinking water, it also improves hair, skin, nails, prevents soap scum, and prevents harsh minerals affecting your laundry.

In this role you will be in constant communication with our customers to ensure every aspect of their purchasing and installation process goes smoothly.

You will also be answering calls and emails to assist with any customer issues, provide quotes and information for potential customers, and setting them up for an appointment with one of our sales consultants to learn more about what we have to offer.

Benefits : Hourly rate of $18 an hour, plus $100 per sale closed 40 hour work week Call center environment Monthly bonuses Daily Responsibilities : Answer phone calls and emails to assist with any potential or current customer issues and questions Set appointments for customers inquiring about our water purification services Problem solve to handle customer issues and maintain high customer satisfaction Assist with basic administrative duties Provide excellent customer service at all times Qualifications Required : 3 years of call center / customer service experience preferred Must be able to work in office in Newark, Delaware area Must be organized and detail orientated Should be able to work in a fast paced, ever changing environment Should have excellent written and verbal communication skills Powered by JazzHR

Last updated : 2024-06-12

Job Summary

JOB TYPE

Full Time

SALARY

$38k-50k (estimate)

POST DATE

06/13/2024

EXPIRATION DATE

09/12/2024

WEBSITE

rpg57.com

HEADQUARTERS

NEW YORK, NY

SIZE

50 - 100

FOUNDED

1991

CEO

BRUCE E TEITELBAUM

REVENUE

$10M - $50M

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About RPG

RPG designs, develops, and manufactures products, displays, and environments. Its all about the product, and thats exactly where we start. At RPG, product development and merchandising are the first call to action. We create cohesive consumer experiences from ideation through activation. With headquarters in Manhattan and global manufacturing facilities, RPG delivers outstanding design and vertical supply chain services that elevate and reinforce the power of brands. Founded in 1991, RPG is widely recognized for our award-winning design and build of displays and environments. We also now deliv...er the highest standards in turnkey solutions, including trend forecasting, brand strategy, formulations, packaging, filling, and analytics. We create products and spaces that connect people, tell a story, communicate brand personalities, and evoke a mood. More
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The job skills required for Call center associate include Customer Service, Call Center, Customer Satisfaction, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call center associate positions, which can be used as a reference in future career path planning. As a Call center associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center associate. You can explore the career advancement for a Call center associate below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Associate job description and responsibilities

Managing large amounts of inbound and outbound calls in a timely manner.

03/21/2022: Norwich, CT

Following call center “scripts” when handling different topics.

04/23/2022: Santa Ana, CA

Identifying customers’ needs, clarify information, research every issue and providing solutions .

03/20/2022: Gary, IN

Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.

03/31/2022: Altoona, PA

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

02/10/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Associate jobs

Provide outstanding customer service.

02/10/2022: Twin Falls, ID

Update customer information as required.

05/05/2022: Miami, FL

Maintain confidentiality of information.

05/03/2022: Baltimore, MD

Observe proper call center etiquette.

03/24/2022: Lafayette, LA

Process and log incoming calls into the CRM system.

04/10/2022: Gulfport, MS

Step 3: View the best colleges and universities for Call Center Associate.

Butler University
Carroll College
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