Description

Summary/Objective 

This position is responsible for cutting, packing, wrapping, and merchandising meats and seafood items.

Position Responsibilities (Include but not limited to)

Product Management

• Assist with effectively ordering all products for the Meat Department; maintain display case inventory at a level that promotes creative and effective merchandising and maximizes sales potential. 
• Participate in determining order quantities and verifying the cost of goods. 
• Participate in maintaining positive store-level vendor relations. 
• Inform the Meat Manager of vendor price changes on approved products as needed.
• Assist the Meat Manager with determining product selections; perform category management functions as assigned by the Meat Manager or as needed.
• Consistently achieve all food preparation guidelines, including full compliance with an established recipe program; ensures prepared food consistency, quality, freshness, and portion control. 
• Process all mis-picks, damaged goods, and credits within established guidelines and report information to the Meat Manager. 
• Comply with stocking standards that ensure high product quality, including rotation procedures. 
• Incorporate cleaning with stocking and rotation requirements. 
• Immediately notify the Meat Manager of all short-coded products; ensure adjustments to pricing, signage, and displays are completed as assigned by the Meat Manager.
• Alert the Meat Manager of incorrect billing issues. 
• Process all invoices and credits for products billed by weight by approved receiving policies and procedures.
• Participate in physical inventory on a quarterly basis or more frequently if needed. 
• Assist with developing and maintaining product displays that create an exciting marketplace; strive to develop displays that pique customer interest and impact buying trends. 
• Assist the Meat Manager with ensuring effective informational and price point signing is posted for all products.
• Assist the Meat Manager in developing effective product descriptions and establishing correct verbiage for all related signs/materials.

Operations

• Adhere to all food safety and sanitation requirements. 
• Complete daily activities as assigned or needed; ensure daily tasks and assignments are accomplished correctly and in a timely manner.
• Participate in Meat Department staff meetings and store staff meetings as required.
• Maintain back room, walk-in coolers, and freezer in a safe, clean, and organized manner; store products in a manner that allows easy access to back stock.
• Use work-related equipment correctly under manufacturer guidelines. 
• Adhere to company guidelines for preventing internal and external loss, including risk management, accident prevention/safety awareness, and loss prevention. 
• Contribute to a productive, enjoyable work environment; foster working relationships that promote positive team morale. Effectively utilizes the Company’s Conflict Resolution programs as needed. 
• Give and receive input/feedback in a solution-based manner.
• Maintain a safe environment for customers and employees; ensure hazardous conditions are promptly handled appropriately.
• Effectively use telephone, paging, and voice mail systems professionally.
• Practice safe procedures when handling and storing cutlery.
• Fully capitalize upon training, mentoring, and coaching opportunities. 
• Actively identify methods/ways to improve job performance and further contribute to the department as a whole. Self-initiate training and consistently demonstrate accountability. 
• Participate in other team members' training and mentoring processes (e.g., Apprentice Meat, Cutters, and Meat Wrappers) as needed or assigned. 
• Readily accept delegated responsibilities and positively respond to the direction of the Meat Manager. 
• Accurately completes assigned projects within a given time frame. 
• Understand proper customer telephone order procedures and effectively follow department guidelines.

Customer Service

• Immediately greet all customers; demonstrate genuine enthusiasm and sincerity; customize the approach to meet customer needs and build rapport. Create customer loyalty through individualized service.
• Anticipate customer needs and questions related to products. 
• Effectively follow through with customers, including item requests, questions, and concerns. 
• Effectively shift gears to meet customer needs; move easily from greeting to providing product information, up-selling, closing the sale, thanking customers, and inviting them back. 
• Effectively assess customers’ needs and appropriately suggest products. 
• Offers customers opportunities to interact with products.
• Develop customer base by providing excellent customer service throughout the store.
• Readily inform customers about store layout, services, and activities (e.g., promotions and special products).
• Ensure all customer and other phone inquiries are handled with appropriate telephone etiquette, effectively providing consistent, friendly, and efficient service. 
• Maintain the Meat Department area in a clean, organized, customer-friendly manner; consistently provide customers with a professional, upbeat atmosphere.

Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions. 

Supervisory Responsibility

• None

Work Environment

While performing the duties of this job, the employee regularly works in a retail food environment with a diverse population and may be exposed to inclement weather. 

Travel

•  Some travel may be offered. 

Requirements

Required Education, Skills, and Experience

• Current Food Handlers permit. 
• Four (4) years of meat cutting experience.
• Ability to prioritize multiple tasks simultaneously and produce quality with deadlines. Responds with an appropriate "sense of urgency" when needed. 
• Excellent time management and organizational skills.
• Demonstrates a high level of self-motivation, takes initiative, and problem-solving
• Possess strong knowledge of food safety. 
• Excellent customer service and communication skills.
• Proven ability and willingness to interact and perform all job responsibilities professionally.
• Understands and adheres to strict confidentiality guidelines. 
• Ability to input and navigate computers and software.
• Proven ability to meet attendance requirements, dependable. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities in this job. Duties, responsibilities, and activities may change at any time, with or without notice.