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Setcom
3019 Alvin DeVane Blvd.
Suite 560
Austin, TX 78741
Title: Sales Support Specialist
Department/Team: Sales
Location: Austin, TX
Reports to: Sales and Marketing Manager
Status: Full Time
About Setcom
Setcom is a profitable and stable company that has been in business for over 50 years. We are a leading manufacturer of communication equipment for firefighters, police motorcycle officers, and military and industrial applications. As part of Rugged Solutions America LLC, a leading provider of rugged mobile technologies, our purpose is to design and deliver rugged mobility solutions to first responders and mobile workers in the most demanding environments. Over the years, Setcom has pioneered communications innovations in a variety of industry niches including industrial and public safety. Since its founding in 1970, the Company has deployed its equipment to public safety workers in all 50 states and over 20 countries throughout the world. Setcom is a proven leader in its marketplace.
This position plays an integral role in the sales and marketing operations of the Company. The person will be primarily responsible for the execution of the Company's daily sales and marketing activities. It requires a thorough and organized person who constantly pays attention to detail. Candidate must be open to professionally interacting with customers over the phone and email. This role is a unique chance to be a part of a long-standing, successful, privately-held company that is growing at a rapid pace. Depending on your capabilities, this position can evolve into an account executive position, which does require some travel. The position offers competitive compensation and benefits including health and dental, vacation, and 401(k).
Responsibilities
• Enter sales data and contacts into sales and marketing database
• Search the web and proprietary databases for sales leads and account information
• Update account information in sales and marketing database
• Engage in customer support via email, phone and online chat tool
• Assist with sales administrative tasks such as tax certificate processing, order processing, payment confirmation, etc.
• Prepare outbound email campaigns
• Coordinate trade show schedule and equipment shipments
• Answer and route phone calls accordingly
• Use our CRM system in daily tasks
• Assist with marketing tasks as needed
Requirements
• Very computer literate
• Must be able to use all standard Microsoft Office applications: Word, Excel, and PowerPoint.
• Highly effective web search ability using Google and other web tools
• Detail oriented work style
• Meticulous data entry style
• Able to work in a team environment
• Able to work with a minimum of supervision is a prerequisite for this position
• Must be able to work a 40-hour week during normal business hours plus any required overtime
What Sets you apart
Compensation will consist of competitive pay and benefits based on experience.
We are an Equal Opportunity Employer. Employment is contingent upon satisfactory references and results of a criminal background check. Individuals will be accepted and assigned to jobs and otherwise treated without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status or disability, as well as other classifications as protected by applicable state or local laws unless specifically exempted pursuant to applicable law.
Full Time
$57k-72k (estimate)
07/29/2024
09/28/2024
The job skills required for Sales Support Specialist include Sales Support, Microsoft Office, Data Entry, CRM, Communication Skills, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Support Specialist positions, which can be used as a reference in future career path planning. As a Sales Support Specialist, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Support Specialist. You can explore the career advancement for a Sales Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Sales Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Support Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Support Specialist jobs
Most sales support specialists do not need an advanced degree, an associate’s or bachelor’s degree.
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All sales support specialist jobs require at least a high school diploma.
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Sales support specialists who must travel to provide support or products to clients will also need to have a valid driver’s license.
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3+ years sales/sales support, lead management or telemarketing experience and customer service experience considered.
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1 year of experience as a Sales Support Specialist or similar role.
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Step 3: View the best colleges and universities for Sales Support Specialist.