Rumbling Bald on Lake Lure is Hiring a Wellness Center Spa & Fitness Representative Near Lake Lure, NC
DescriptionJob SummaryMaintains the established standards of service, hospitality, cleanliness, and safety in the Wellness Center and recreational areas. This is a seasonal part-time position. Essential Job Duties
Applies comprehensive knowledge of all Wellness Center operations, products, services and programs daily.
Collects reservations for all Wellness Center services and programs as well as Spa and Salon appointments.
Provides accurate information to guests and members on Wellness Center services, Spa & Salon services, recreational programs and other Rumbling Bald related information.
Assists guests with sports equipment rentals and activities and retail POS.
Ensures maximum guest satisfaction and quality of operations, including retail floor display areas.
Monitors that the usage rules of the Wellness Center, fitness center, and indoor pool are adhered to for guarantee of guest and associate safety.
Performs cash handling procedures for revenue transactions in accordance with company policies.
Maintains cleanliness and appearance of all Wellness Center areas.
Communicates daily with Wellness Center staff, as well as other department staff members to maintain guest satisfaction.
Performs all duties in a courteous, prompt, and professional manner.
Other Duties
Other related duties as assigned by the Wellness Manager/Lead Wellness Representative.
Requirements
1-year experience in a customer service-based/retail position.
6 months to 1-year experience in a recreation or customer service setting.
High School Diploma or Equivalent
Certified CPR, Lifesaving Certificate and/or First Aid preferred.
Ability to pass a background check
Excellent customer service, communication and organizational skills, attention to detail, drive and motivation.
Must be able to work varied shifts including weekends, nights, and holidays
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk, hear and speak with others using clear and professional language.
Must be able to endure long periods of sitting, standing or walking in a hot, humid environment.
Will be occasionally required to move, lift, carry, push, pull, and place objects weighing up to 15 pounds without assistance.
Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping and use hands and fingers to handle, or feel.