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Russell Tobin
South Jordan, UT | Full Time
$58k-71k (estimate)
7 Days Ago
Compunnel Inc.
South Jordan, UT | Contractor
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Russell Tobin
South Jordan, UT | Contractor
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2 Months Ago
Information Technology Support Specialist
Russell Tobin South Jordan, UT
$66k-81k (estimate)
Contractor | Business Services 2 Months Ago
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Russell Tobin is Hiring an Information Technology Support Specialist Near South Jordan, UT

IT Customer Support Specialist

Contract: 6 months

Location: South Jordan, UT

Pay Range: $20-22/hour

Industry: Finance

Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance our IT client support team

Role Overview:,

You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.

Key Responsibilities:

- Support: Resolve hardware, software, and network issues via phone, email, and chat.

- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.

- Documentation: Update knowledge base and maintain clear records of support tickets.

- Monitoring: Track system performance and address potential issues proactively.

Qualifications:

- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.

- Experience: 1-2 years in a technical support or IT customer service role.

- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.

- Preferred: IT certifications (e.g., CompTIA A , Microsoft Certified) are a plus.

Benefits

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$66k-81k (estimate)

POST DATE

07/05/2024

EXPIRATION DATE

09/18/2024

WEBSITE

russelltobin.com

HEADQUARTERS

MANHATTAN, NY

SIZE

25 - 50

TYPE

Private

CEO

LEO RUSSELL

REVENUE

<$5M

INDUSTRY

Business Services

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About Russell Tobin

Russell Tobin provides recruitment and staffing advisory services for accounting, administrative, banking and finance and supply chain sectors.

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