4 Director, Market Operations Jobs in Wilmington, MA
RxO is Hiring a Director, Market Operations Near Wilmington, MA
As a Director, Market Operations at RXO, you will have P&L responsibility for an assigned region and manage all aspects of operations. You’ll lead a team of direct reports, interact with key customer contacts, and have accountability for driving operational efficiency while improving the overall customer experience. You’ve built an impressive career already and you’re ready to take it to the next level. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and RXO. Become a part of our dynamic global team and we'll help you develop to a level that will exceed your expectations.
What your day-to-day will look like:
- Lead a team of field-based direct reports who are responsible for operational efficiency, customer service and contractor procurement
- Monitor financial metrics to identify trends and anticipate future outcomes; use financial discipline to guide business decisions
- Proactively manage customer service metrics to drive an excellent customer experience
- Provide guidance, training and performance management to employees while developing talent through continuous coaching
- Establish and maintain effective, collaborative work relationships both internally and externally
- Develop an understanding of the assigned region, including competitors and socioeconomic trends, to identify and prioritize opportunities
- Regularly monitor financial and service-related performance against commitments and targets; identify and implement specific initiatives to address performance shortfalls
- Manage expenses accurately and meet P&L budget goals; develop insightful, value-added, and actionable analyses with detailed explanations regarding drivers of those results
- Prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established timeframe
- 7 years of experience in carrier development, delivery, distribution logistics and facility/warehouse management
- Experience performing complex analyses of data, processes, policies, procedures and/or systems
- Bachelors’ degree in a business-related field
- 10 years of experience in the logistics and transportation industry
- Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
- Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience
- Self-motivated work style with the ability to work well with minimal supervision or in a team environment; consult with team members and management as needed
- Strong organizational and time management skills
Does this sound like you? Check out what else RXO has to offer.Massive Benefits
- Competitive pay
- Health, dental and vision insurance
- 401(k) with company match
- Life insurance, disability
- Employee Assistance Program (EAP)
- Paid time off
- Tuition reimbursement program
The Next StepReady to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Job Summary
Full Time
$115k-145k (estimate)
05/18/2024
07/12/2024
The job skills required for Director, Market Operations include Leadership, Customer Service, Coaching, Initiative, Commitment, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Director, Market Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director, Market Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director, Market Operations positions, which can be used as a reference in future career path planning. As a Director, Market Operations, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Market Operations. You can explore the career advancement for a Director, Market Operations below and select your interested title to get hiring information.
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