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Description
RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company’s mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.
Overview
The Field Service Specialist will work from their regional home office and will be primarily responsible for managing RxSight customer’s equipment to ensure optimal uptime and problem resolution relating to RxSight technology. This position will work closely with RxSight Technical Support feedback essential information relating to RxSight Light Delivery Device (LDD) performance as well as opportunities for improvement for future design and development consideration. Installations of all equipment and proper recording of Out Of Box Quality (OOBQ) tracking and standards to ensure continues improvement and customer satisfaction. Position will work closely with Technical Support as well as Research and Development to ensure the fastest possible data feedback as possible.
Position will be fielded based to ensure quick turnaround of customer issues as well as ensuring all documentation is completed as quickly as possible and to current operating procedures. Position will assist with complaint investigations, when applicable and will be expected to follow all procedures without deviation.
Essential Duties And Responsibilities
This individual will be well versed in both the technical attributes of the technology as well as the system software and application of the equipment.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Supervisory Responsibilities
EDUCATION, EXPERIENCE, And TRAINING
Certificates, Licenses, Registrations
Computer Skills
Salary Description
$80,000 To $90,000 Per Year
Full Time
Medical Technology
$82k-101k (estimate)
09/09/2024
09/12/2024
rxsight.com
ALISO VIEJO, CA
100 - 200
1997
RON KURTZ
$10M - $50M
Medical Technology
RxSight is a privately-held corporation headquartered in Aliso Viejo, California that has commercialized the worlds first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The companys mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye. Using a proprietary light treatment that produces precise modifications in lens curvature, RxSights Light Adjustable Lens (RxLAL) enables doctors and patients to predictably optimize vision after cataract sur...gery through an office based IOL enhancement.
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