The Inventory Parts Specialist at RYCO Lease & Repair plays a vital role in managing customer accounts, part orders, and ensuring the smooth operation of our parts sales and inventory systems. This position requires strong teamwork and excellent communication skills to collaborate effectively with vendors, customers, technicians, and managers.

Duties and Responsibilities:

• Collaborate with the Shop Manager to determine required parts and place orders accordingly.
• Receive all parts promptly, unpack, organize, and store them in designated bins and shelves.
• Conduct three daily checks (8am, 12pm, 3:30pm) of the shipping and receiving area to collect parts for inventory processing.
• Maintain regular communication with the Shop Manager regarding the status of incoming and received parts.
• Ensure accurate pricing, barcoding, and storage of all stock and special-order parts.
• Perform quarterly inventory audits with a focus on integrity and accuracy.
• Audit parts costs per vendor during purchasing to secure the best price.
• Manage stock inventory levels of frequently used parts such as screens, filters, lights, etc.
• Collaborate with the Shop Manager to optimize inventory layout and systems efficiency.
• Assist in pulling and staging parts for technicians and upcoming projects.
• Conduct inventory audits regularly and manage inventory rotation effectively.
• Maintain accurate cost records per asset in inventory.
• Cultivate positive relationships with vendors and negotiate favorable pricing.
• Provide exceptional customer service by facilitating part orders, issuing quotes, and resolving customer concerns.
• Ensure the timely and accurate processing of part orders and documentation on work orders.
• Communicate with customers, technicians, and vendors via email, text, and phone to facilitate accurate and timely orders.
• Prioritize customer and technician needs with a sense of urgency.
• Perform other duties as assigned by management.

Qualifications:

• Preferred experience in mechanical and heavy equipment.
• High school diploma or GED equivalent.
• Exceptional written and verbal communication skills.
• 2-4 years of experience in parts/warehouse management.
• Proficiency in Microsoft Word, Outlook, and Excel; comfortable with technology.
• Valid driver's license and ability to adhere to company driver policies.
• Physical ability to bend, squat, climb equipment, lift at least 75 lbs, and stand or walk for extended periods.