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We are seeking a service-minded individual who is passionate about delivering exceptional customer service to our potential and existing clients. As our next Client Support Specialist, you will review the features and benefits of our available programs to our potential clients by offering proper plan advancement. You will also provide outstanding service to existing clients by resolving billing issues, updating benefit packages and recommending enhancements.
The ideal candidate has prior customer service experience and excellent phone communication skills. You will also manage ongoing relationships to ensure customer satisfaction, foster an open and meaningful feedback loop, and monitor company progress. If this describes you, apply now!
We Provide:
$50,000 - $65,000 annually based on performance
Responsibilities:Here at S&A Group, we are dedicated to making your success our priority. We have adopted a proven system that provides the training, resources, support, and leadership needed to help you develop professionally, personally, and financially, so you can start living the life you deserve.
Why Work at This Company?
We hire the best people, work smart play hard, and value our team over everything else. As a company, we value commitment. We are committed to providing better possibilities for clients, team members, and society. We treat each other as family and we are looking for people who share the same passion.
Full Time
$38k-48k (estimate)
07/03/2024
07/20/2024
inentinc.com
UPLAND, CA
25 - 50
Private
KIRAN ASOLA
<$5M
IT Outsourcing & Consulting
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Client Support Specialist.