**General information**

**Ref #** 17579

**Remote?** No

**Ally and Your Career**

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Ally Financial only succeeds when its people do - and thats more than some clich people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. Youre constantly evolving, so shouldnt your opportunities be, too?

**The Opportunity**

At Ally, you get a startup feel, but experience the benefits of a company thats worked out the kinks and is fulfilling its purpose. Were always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to implement value-driven tech solutions.

**The Work Itself**

* Meet with business teams to understand and document specific business needs related to the systems used to service our customers.

* Interview subject matter experts, technical staff, architects, and other resources to gather requirements, analyze artifacts, and solution for system enhancements

* Deconstruct business processes and interlay with technical workflows to recommend solution requirements

* Serve as thought leader for both the business and technical processes analyzed

* Create, maintain, and update detailed documentation including business requirements, process flows, use cases, and user stories to convey the current state and target goals

* Works closely with product owners, business leaders and technology to provide clear user stories and requirements for developement teams

* Translate and communicate complex technical documentation and subject matter between technical and non-technical audiences

* Reviews software design, change specifications, and plans against process requirements

* Assist in providing final approval documentation for implementation of IT and functional requirements

* Produce and present easy-to-understand documentation and supporting visuals for clear and concise representation of the analysis completed

* Liaising with the product owners, software development, and testing teams

**The Skills You Bring**

* 3 years of work experience in IT requirements management (developing, reviewing, and analyzing), system development, system management, and/or IT business analysis

* Bachelor's degree in business, information systems, computer science, or related field required

* Formal training in the Information Technology field, specifically around application development is highly desirable

* Proficiency in requirement gathering techniques, process modeling, and documentation

* Strong experience in modeling Activity Diagrams, Mind Maps, Process Flows, Entity-Relationship Diagrams, etc.

* Working knowledge of the Agile Scrum methodology and processes is strongly desired

* Working knowledge of collaboration, process, and visualization tools, including Jira, Confluence, and Visio

* Ability to quickly grasp complex technical concepts and make them easily understandable in text and diagrams

* Must have functional knowledge of Ally's core system applications

* Must have business process knowledge of Ally's core operational processes

* Excellent communications and interpersonal skills

* Strong customer relationship skills are critical, including strong listening skills a must

* Above-average planning and organizational skills and attention to detail

**How We'll Have Your Back**

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Allys total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.

* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

**_Base Pay Range:_**

**Emerging:** 55000

**Experienced:** 75000

**Expert:** 95000

Incentive Compensation: This position is eligible to participate in our annual incentive plan