4 Front desk night audit Jobs in Bethlehem, PA
S&R HOTELS INC is Hiring a Front desk night audit Near Bethlehem, PA
Benefits / Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.
Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately.
The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Last updated : 2024-05-21
Job Summary
Full Time
$28k-37k (estimate)
05/22/2024
08/22/2024
The following is the career advancement route for Front desk night audit positions, which can be used as a reference in future career path planning. As a Front desk night audit, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk night audit. You can explore the career advancement for a Front desk night audit below and select your interested title to get hiring information.
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