Description

Job Details

Title: Training Administrative Assistant Created Date: 03/02/2021

Salary: $18.00-$23.00 Plus Benefits Revision Date: 06/08/2023

Reports to: Corporate Compliance Operations Manager FLSA Classification: Non-Exempt 

Supervises: No Hours per Week Expected: 40

Full/Part-time: Full-time

Purpose of Position:

Responsible for being the first point of contact for S.T.A.R. – Stand Together And Recover Centers, Inc., at the Administration office in person and over the phone. In line with our company culture we are seeking a candidate who is friendly, reliable, punctual, dependable, and professional. 

Requirements

Essential Functions:

· Receive all Incoming calls and emails related to Training programs. Provide administrative support with non-billable and billable services for all trainings. 

· Provide Peer Certification administrative support to track attendance, create Certificates / Letters of completion, and send out all certificates as required.

· Maintains training program files and operation department files to ensure compliance.

· Provide Receptionist Desk support each Monday from 8am – 4pm on Monday’s as needed.

· Complete and submit OIFA monthly reports.

· Works with Microsoft Office software to produce statistical reports as needed.

· Pulls information from online databases and maintain spreadsheets for Training & Development Department 

· Tracks and documents all internal and external Trainings use preformatted or new tracking measures. 

· Compile, transcribe, and distribute minutes of training meetings and/or trainings. 

· Support all New Hire On-boarding for employee training by scheduling training or organizing training materials needed.

· Responsible for clerical and administrative duties related to the delivery of training and organizational development programs.

· Uses an information system or database to enter data and produce reports on training statistics, inventory levels or assessments of the programs and instructors.

· Become a Peer Certified and facilitate trainings as needed.

· Any other duties as deemed necessary.

Company Driver? q Yes x No

Safety Sensitive? q Yes x No

Transports Clients? q Yes x No

Physical Requirements

Regularly Frequently Occasionally Rarely

Sitting x q q q

Standing q x q q

Walking q x q q

Climbing/Balancing q q x q

Reaching – with Arms & Hands q x q q

Stooping/Kneeling/Crouching/Crawling q x q q

Talking x q q q

Hearing x q q q

Feeling/Touching q x q q

Vision (Close, Peripheral, Depth, Ability to Adjust Focus) x q q q

Lifting up to 10 lbs q x q q

Lifting 10-25 lbs q q x q

Lifting 25-50 lbs q q q x

Lifting more than 50 lbs q q q x

Education

GED or high school diploma is required. x Required / q Preferred

Experience:

Customer service experience is preferred. q Required / x Preferred

Knowledge, Skills & Abilities:

· Must be computer literate with basic understanding of Microsoft Office features in particular, Excel.

· Must possess good verbal and written communication skills.

· Must demonstrate time management, planning, organizational, and judgment skills.

· Must be professional and friendly.

· Must work independently and be a recovery focused team player.

Professional Certifications & Licenses:

Type & State: none q Required / q Preferred

Other requirements:

Self-identify as a Peer by the InterNational Association of Peer Supporters (iNAPS) 

or Mental Health America definition and/or have (or have had a history) of a 

Mental Health/Behavioral Health or Substance Use/Abuse Diagnosis

(Bona Fide Occupational Qualification) x Required / q Preferred

Peer Certification q Required / x Preferred

At least 21 years of age (Bona Fide Occupational Qualification) x Required / q Preferred

Valid AZ Driver’s License q Required / x Preferred

Criminal Background Verification x Required / q Preferred

Covid-19 Vaccine x Required / q Preferred

Pre-Hire and Random Drug/Alcohol Screening x Required / q Preferred

Personal Vehicle q Required / x Preferred