At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Department: Corporate Support

Program:  Administration

Employment Type: Permanent Full-Time (35 hours per week)

Job Summary:

The Administrative Assistant provides administrative and clerical support to the Administration team, Program and Project staff. This position is responsible for maintaining the smooth day-to-day operation of the front desk at the headquarter.

Reports To: Administrative Manager, Administration

Key Duties and Responsibilities:

• Provides administrative and clerical support to the Administration team
• Answers telephone enquiries and emails and directs them to appropriate staff members if required
• Assists and receives visitors/clients and answers their inquiries
• Assists in handling registration of clients
• Distributes pamphlets and forms to clients
• Assists in form filling for clients
• Sorts and distributes both post and courier incoming mail
• Assists in handling regular and special sale transactions
• Ensures the front desk area is tidy, presentable, and organized and that required supplies are in stock
• Performs other related duties as assigned

Education, Training and Experience:

• Grade 12 Diploma or equivalent education qualification
• Minimum of one to two years’ administrative experience, preferably in a corporate office setting
• Administrative certificate or equivalent certification is an asset
• Experience in reception and clerical duties

Job Skills and Abilities:

• Excellent written and verbal communication skills
• Excellent interpersonal skills with the ability to build and maintain positive customer services with internal and external stakeholders, including employees and external partners
• Ability to work independently and as a part of a team
•  Excellent organization skills and attention to detail
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams)
• Excellent time management skills
•  Ability to work with detailed, personal, and private information
• Ability to take initiative and work proactively
• Second language knowledge in Cantonese and Mandarin is an asset

Additional Information:

• Criminal Record Check Required
• Able to work evenings and weekends as required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

• paid time off ‘monthly wellness days’ (up to 12 days per year)
• additional agency holidays (2 additional statutory holidays)
• 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
• company-funded pension (GRRSP)
• extended health & dental plan
• employee & family assistance programs
• access to wellness programs (such as subscription to Headspace) , and more

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested candidates please apply by 11:59pm by July 10, 2024

While we appreciate all applications, only those selected for an interview will be contacted.