At SACRUM Technologies, what we do here changes your WORLD! Come let us make it happen! You won't go wrong- We only believe in building great teams TOGETHER to deliver great results.

Hybrid Schedule: Tues-Thursday in Office; Mon & Friday work from home.

Experience needed in:

• SCADA Deployment
• Industrial automation
• SQL

Role:

• Monitoring, supporting, and deploying SCADA and industrial automation applications in a standardized manner and providing enterprise-level data integration and visibility.
• Provides technical expertise for software and hardware used to support industrial automation applications.
• Provides technically advanced and in-depth troubleshooting to readily identify complex or ambiguous problems and/or technical issues and escalates/delegates to appropriate staff for resolution.
• Provides leadership and direction in developing and implementing Technical Support systems and strategies to achieve business objectives within set deadlines
• Drives and coordinates all project activities including both new implementations as well as support activities for existing installations.
• Provides highly complex functional support of applications, isolates issues and distributes ticket to the appropriate team for resolution.
• Reviews and evaluates work to ensure quality, timeliness and adherence to organizational policies and procedures.
• Delivers technically advanced post-development support.
• Leads in creation and modification of complicated system or application monitors
• Leads and implements Technical Support business initiatives in accordance with Senior and Executive Leadership.