3 IT Help Desk Technician Jobs in Castle, DE
Saf Gard Safety Shoe Company is Hiring an IT Help Desk Technician Near Castle, DE
Responsibilities
- Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Server installation, configuration, and upgrade.
- Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
- Operates, maintains and configures routers/switches/voice systems/Voice over IP.
- 2 year degree in related field highly preferred.
- At least 1 year experience in an IT help desk role.
- Experience with Microsoft Dynamics, Active Directory, Windows 10 and Windows 7, and Zebra printers.
- Demonstrated excellence in customer service and communication skills both over the phone, and in person.
- Must enjoy telephone support as that is the majority of the position with a small percentage on-site support.
- Ability to analyze technical issues, determine a solution, and effectively communicate solution to end user.
- Knowledge of Firewall setup and administration and maintenance.
- Basic Apple knowledge and experience providing support for OS.
- Candidates will need to pass a criminal background check.
Job Summary
Full Time
Retail
$52k-64k (estimate)
04/06/2023
07/18/2024
safgard.com
FLORENCE, SC
200 - 500
1980
Private
$50M - $200M
Retail
Related Companies
About Saf Gard Safety Shoe Company
Saf-Gard manufactures and commercializes safety boots and shoes for women and men.
The job skills required for IT Help Desk Technician include Help Desk, Customer Service, Active Directory, Installation, Communication Skills, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Technician positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician. You can explore the career advancement for an IT Help Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
02/13/2022: Lexington, KY
They help troubleshoot software and hardware concerns.
03/13/2022: Nashville, TN
To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
04/14/2022: Chattanooga, TN
Working with computer vendor technical support desks and allied services as per the organizational procedures.
03/23/2022: Saint Louis, MO
Determine the best solution based on the issue and details provided by customers
02/13/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
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Help desk technicians need a deep understanding of computer hardware and software.
02/20/2022: Lancaster, PA
A good help desk technician has the right balance of knowledge, communication skills, and patience.
02/11/2022: Battle Creek, MI
Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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Step 3: View the best colleges and universities for IT Help Desk Technician.
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