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4 Customer Care Specialist Jobs in Santa Monica, CA

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Kixie
Santa Monica, CA | Full Time
$55k-72k (estimate)
5 Days Ago
Safe Gas Services, Inc. / SGS Plumbing & Retrofitting
Santa Monica, CA | Full Time
$51k-64k (estimate)
1 Day Ago
Kixie
Santa Monica, CA | Full Time
$60k-78k (estimate)
3 Weeks Ago
Professional Career Solutions
Santa Monica, CA | Full Time
$63k-82k (estimate)
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Customer Care Specialist
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$51k-64k (estimate)
Full Time 1 Day Ago
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Safe Gas Services, Inc. / SGS Plumbing & Retrofitting is Hiring a Customer Care Specialist Near Santa Monica, CA

Job Description

Job Description

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services provided.
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Safe Gas Services Inc is a well-established, reputable, family-owned business based in Santa Monica, proudly serving the Westside and Greater Los Angeles County since 1989. We understand that it is our employees who represent our company and provide the quality workmanship to our valued customers, making sure all work is done in a professional manner. We take pride in the fact that we have not had a regular work day without business in over 30 years.
Safe Gas Services Inc specializes in full-service plumbing, retrofitting services for the close of escrow. We are known for our expertise in gas/water leak detection; drain, sewer and gas appliance service and repair; as well as water and gas line installation and replacement, earthquake valve installations and retrofit inspections.
We only use cutting-edge technology and the most skilled technicians to ensure your job is completed safely, thoroughly and in a timely manner.
Our team ensures your property is in compliance with all seismic gas shut-off valve requirements in Los Angeles County. We also offer 24/7 emergency services and respond to your problems promptly and professionally, ensuring you can get back to living your life stress-free as soon as possible.

Company Description

Safe Gas Services Inc is a well-established, reputable, family-owned business based in Santa Monica, proudly serving the Westside and Greater Los Angeles County since 1989. We understand that it is our employees who represent our company and provide the quality workmanship to our valued customers, making sure all work is done in a professional manner. We take pride in the fact that we have not had a regular work day without business in over 30 years.\r\n\r\nSafe Gas Services Inc specializes in full-service plumbing, retrofitting services for the close of escrow. We are known for our expertise in gas/water leak detection; drain, sewer and gas appliance service and repair; as well as water and gas line installation and replacement, earthquake valve installations and retrofit inspections.\r\n\r\nWe only use cutting-edge technology and the most skilled technicians to ensure your job is completed safely, thoroughly and in a timely manner.\r\n\r\n\r\nOur team ensures your property is in compliance with all seismic gas shut-off valve requirements in Los Angeles County. We also offer 24/7 emergency services and respond to your problems promptly and professionally, ensuring you can get back to living your life stress-free as soon as possible.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-64k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/09/2024

The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Specialist job description and responsibilities

Analyze customer complaints and provide appropriate corrective actions.

01/14/2022: Sumter, SC

Assist directly or route customers to the appropriate personnel for assistance.

02/25/2022: Tuscaloosa, AL

Ensure to provide excellent customer service through phone, e-mail, chat, etc.

02/28/2022: Raleigh, NC

They are responsible for responding to the escalated tier of customer calls and quality assurance measures.

01/07/2022: Buffalo, NY

As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.

03/06/2022: Brownsville, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Specialist jobs

A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.

12/17/2021: Milwaukee, WI

Aside from the skills, customer care specialists should also have emotional strength.

02/02/2022: Santa Maria, CA

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/17/2021: Boca Raton, FL

Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.

03/13/2022: San Antonio, TX

Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.

01/30/2022: Terre Haute, IN

Step 3: View the best colleges and universities for Customer Care Specialist.

Butler University
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