32 Field Service Rep - Part Time Jobs in Las Vegas, NV
Safelite is Hiring a Field Service Rep - Part Time Near Las Vegas, NV
The Field/Regional Service Representative is responsible for creating an exceptional customer experience through inbound calls from customers, policyholders, insurance agents, and/or auto glass shops. This organized and energetic professional delivers a seamless and memorable experience during every customer interaction.
What You’ll Get
- Competitive weekly base pay starting at $18/hour.
- Answer incoming phone calls from customers, policyholders, insurance agents, and/or auto glass shops.
- Assesses the needs of callers and resolve concerns quickly or escalate as needed.
- Schedule customer appointments, assist technicians with work order discrepancies, verify insurance coverage information, alter existing scheduled appointments, and answer customer questions.
- Respond to all emails regarding existing appointments, schedules appointments, etc. in a professional manner and escalate complex issues to senior team members or colleagues as needed.
- Create work orders for commercial, rental and auction accounts.
- All other duties as assigned.
- High School Diploma or GED; OR 1 to 3 years’ experience in contact center or retail services industry, preferred.
- Knowledge of general business practices and terminology with an ability to learn new tools, technologies, processes and procedures.
- Ability to operate a computer with the Microsoft Office suite and other standard office equipment, such as: phones, calculators, copy machines/printers, etc.; Experience with SV2 (Point of Sale) preferred.
- Present a professional appearance and wear personal protective equipment.
- Physical requirements: comfort working in a mostly stationary, highly structured performance-based environment while demonstrating high ethical and confidentiality standards.
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
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Job Summary
Part Time
Consumer Services
$48k-61k (estimate)
06/27/2024
08/03/2024
safelite.com
COLUMBUS, OH
15,000 - 50,000
1947
Private
THOMAS FEENEY
$1B - $3B
Consumer Services
Related Companies
About Safelite
Safelite provides auto glass repair and replacement services.
The job skills required for Field Service Rep - Part Time include Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Rep - Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Rep - Part Time. Select any job title you are interested in and start to search job requirements.
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