## Job Summary
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support in a fast-paced environment.

## Duties
- Handle customer inquiries and provide accurate information about products and services
- Process orders, returns, and exchanges efficiently
- Coordinate with various departments to ensure timely resolution of customer issues
- Utilize transportation management systems such as Oracle Transportation Management for efficient logistics coordination
- Perform data entry tasks accurately and maintain customer records
- Analyze transportation planning data to optimize fleet management and dispatching
- Collaborate with third-party logistics providers (3PL) for effective freight management

## Experience
- Previous experience in customer service or a related field is preferred
- Knowledge of SyteLine or similar customer service software is a plus
- Familiarity with transportation planning, fleet management, and dispatching concepts is advantageous
- Strong communication skills and the ability to work well in a team environment

Job Types: Full-time, Part-time

Pay: $10.00 - $13.50 per hour

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift

Experience:

• Dispatching: 1 year (Preferred)

Ability to Commute:

• Brownsville, TX 78526 (Required)

Work Location: In person