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Field Service Representative (FSR)
SafetyMed Houston, TX
$62k-79k (estimate)
Full Time 7 Days Ago
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SafetyMed is Hiring a Field Service Representative (FSR) Near Houston, TX

JOB POSTING

SERVICE REPRESENTATIVE

About Us:

SafetyMed is one of the premier distributors in Texas of Medical AED defibrillators, First Aid, Fire Extinguishers, and Safety Supplies for more than 20 years. We are a small company with a dedicated and growing workforce. Our number one goal is to provide the highest level of customer service to each and every client that we work with, whether a Fortune 100 company or a private individual. The heart of our business is saving lives, and we demonstrate that in every customer interaction. We are a rapidly growing company that rewards ideation, creativity, and dedication. Our team is our family.

Posting:

SafetyMed is currently seeking a highly motivated Service Representative to join our team. The ideal candidate will have a strong work ethic, demonstrable desire to advance, high attention to detail, commitment to ethical behavior, and a passion for helping others. This position serves as a front line of communication for clients and the candidate should possess a friendly, customer-service-focused attitude at all times. Position will include driving a company vehicle in and around the Greater Houston Metro Area, including occasional day trips to surrounding regions.

  • Opportunities for growth into an Account Executive Role (1-3 Years) based on preformance.

Responsibilities:

  • Service accounts, including inspections of First Aid Boxes, AEDs, Fire Extinguishers, and Eye Wash Stations.
  • Maintain and build professional relationships with customers, ensuring constant communication.
  • Adhere to a regular service schedule and proactively address customer needs before service visits.
  • Obtain and maintain up-to-date certifications in First Aid and CPR, as well as a Fire Extinguisher Inspection License.
  • Develop new business opportunities through cold calls and managing leads.
  • Initiate the sales process by reaching out to potential customers.
  • Learn from best practices and set standards accordingly.
  • Take on additional tasks as needed.

Qualifications:

  • High school diploma or equivalent. (required)
  • Valid Texas driver's license. (required)
  • Maintain a clean driving record and be eligible to operate company vehicles. (required)
  • Able to pass random drug tests. (required)
  • Complete all required safety certification courses within six months of hire, including OSHA 10/30 and FEL-B Texas Fire Extinguisher License. =
  • Proficient in use of Microsoft Office, including Outlook, Word, and Excel.
  • Able to lift up to 50 lbs regularly with up to 75 lbs on occasion.
  • Able to walk long distances over extended periods of time.

Schedule:

  • Monday to Friday
  • 8:00am to 5:00pm

SafetyMed is an equal-opportunity employer. All applicants will be considered for employment based on business needs, job requirements, and individual qualifications, without attention to race, color, religion, political affiliation, gender, pregnancy, marital status, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Schedule:

  • Monday to Friday

People with a criminal record are encouraged to apply

Education:

  • High school or equivalent (Required)

Experience:

  • Field service: 1 year (Required)
  • Sales: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: On the road

Job Summary

JOB TYPE

Full Time

SALARY

$62k-79k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

10/17/2024

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The job skills required for Field Service Representative (FSR) include Field Service, Customer Service, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Representative (FSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Representative (FSR). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Representative (FSR) positions, which can be used as a reference in future career path planning. As a Field Service Representative (FSR), it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Representative (FSR). You can explore the career advancement for a Field Service Representative (FSR) below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

02/16/2022: Virginia Beach, VA

Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

12/26/2021: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

02/24/2022: Melbourne, FL

Review field services done with the customer before leaving to ensure 100% resolution.

02/15/2022: Winston Salem, NC

Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

02/15/2022: Longview, TX

As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

03/06/2022: New Brunswick, NJ

Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

02/10/2022: Saint Cloud, MN

Step 3: View the best colleges and universities for Field Service Representative.

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