Senior Client Service Associate | Aventura, Florida

Safra National Bank of New York ("Safra National") is a nationally chartered U.S. Bank supervised by the Office of the Comptroller of the Currency and member of the Federal Deposit Insurance Corporation (“FDIC”). Headquartered in New York, with a branch in Florida and representative offices in Brazil, Chile, Mexico and Panama, Safra National is a leading private bank with a devoted team of relationship managers serving many sophisticated U.S. and international high net worth clients.

Job Description:

Safra National Bank is seeking a Senior Client Service Associate to interface with clients and other departments of the bank.

• Provide exceptional client service and flawless execution on client requests, inquiries and transactions such as money movement, security transfers, and loan transactions including escalated research requests
• Effectively collaborate with respective client facing teams and internal business groups to deliver and execute client transactions
• Proactively review and identify potential business opportunities for clients to engage in additional products and services
• Strategically impact the Client Service function and team as subject matter expert and advocate for change

Qualifications:

Bachelor’s degree (B.A.) from four-year College or university Preferred

FINRA Securities Industry Essentials, Series 7 license required for the position

2 years of related experience in financial markets and/or financial products or related

Fluency in Portuguese required

Experience in a client-facing role working with high net worth Latin American clients.

Ability to discuss legal matters pertaining to the structure of investments and follow up with lawyers to obtain documents as necessary

Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from clients

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

*This position is based in Aventura, Florida

Safra National Bank of New York is an Equal Employment Opportunity