Job Description

Are you passionate about technology or aviation? Come invent the solutions of tomorrow in the aerospace and defense industry, with an international group where innovation, teamwork and continuing, daily education are fundamental values. Join us!

The AOG Sales Order Administrator is responsible for processing internal and external customer purchase orders. TheAOG Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer.

They will update changes of order dates and ensure adherence with contractual obligations. The AOG Sales Order Administrator is accountable to performance KPIs used to monitor department performance.

Additional responsibility includes escalation of customer issues to the Manager as needed.

Summary of Duties :

• Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
• Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
• Validate entered order information by checking against customer purchase orders
• Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams
• Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts
• Make sure AOG orders shipped out in time.
• Manage incoming emails and follow up closely with customers
• Coordinate with internal teams and department to expedite orders
• Work for RMA and claims
• Other job duties as determined based on level of administrator

The expected pay rate for this position is between $17.78 / hour - $27.94 / hour USD. Actual compensation will be determined based on experience, education, and other factors permitted by law.

Complementary Description

Safran Cabin headquarters are in Huntington Beach, California, with a global presence of over 10,000 employees at 39 sites.

Site locations are in the United States, Mexico, Brazil, Canada, Germany, France, Czech Republic, the Netherlands, Tunisia and Thailand.

Safran Cabin serves over 400 airlines and leasing companies globally and delivers to all airframe OEM manufacturers with a heritage spanning over 80 years in the industry.

Safran's Corporate Social Responsibility (CSR) goes beyond our facility walls. We value and support the communities where we live and work.

One of Safran's values and CSR pillar is Corporate Citizenship that helps drive economic, social and cultural progress by sharing our gifts with those around us.

• Your Career : Safran is committed to providing internal mobility to our employees. We operate globally so the sky is the limit of where your Safran journey can take you.
• Your Development : Safran employees have free access to Safran University courses and external tuition reimbursement for approved programs or certifications.
• Your Benefits : Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, Safran Perks with BenefitHub Employee Discounts & Rewards Marketplace for consumer products / services and more!

Job Requirements

Education : High school diploma required; Bachelor's degree preferred

Experience : 2-3 years of data entry experience

Computer : Proficient in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP / MRP functions and applications is preferred.

Other Skills : High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills.

Order entry and detail- oriented and works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.

Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines.

Basic Accounting knowledge. Ability to work productively and independently.

Working condition required : Willing to work in flexible schedules including weekends and holidays

At Safran, diversity & inclusion is a source of richness that adds quality of life, performance, and innovation. We welcome diverse contributions and provide equal employment opportunity to all individuals regardless of race, color, religion, sex / gender, sexual orientation, gender identity / gender expression, marital status, pregnancy, age, national origin, ancestry, disability / medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.

Specificity of the job

May require some travel

Last updated : 2024-06-04