Sage is Hiring a Specialist, Sales Administration & Operations Near Atlanta, GA
Job Description The Specialist, Administration and Operations role is part of the North America Sales Administration and Operations team and is responsible for ensuring that all customer billing is completed accurately and on time.
In charge of processing of all billing for the Intacct product line in North America
Ensure customer billing is accurate and processed within SLAs
Process credits and order adjustments accurately and within SLAs
Build relationships with internal departments and teams to provide a customer focused service for billing needs and all related inquiries
Provide input into working processes being documented, standardized, modified in a controlled manner, waste eliminated while making processes more streamlined and efficient
Alignment to Order to Cash/Billing strategy including input into the future direction of the departments
Cover for other Billing Coordinators as required
Participate in departmental/companywide projects as required
Customer focused
Strong attention to detail
Ability to stay organized and focused to meet SLAs against a high volume of work
Ensure the Sales Administration and Operations - Billing Manager remains up to date of process and system issues
Qualifications:
2 Bill Processing experience, preferably in a technology environment
Experience in a service orientated culture including management of SLAs
Thorough understanding of end-to-end billing process
Revenue Reconciliation, Credit memo, and Accounts receivable experience.
Bachelors in Accounting/ Finance preferred.
Experience using Salesforce CRM
Experience using Intacct a plus
Proficient in Excel
Experience managing complex accounts and relationships.
Plenty of perks:
Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on-demand career development options and ongoing training offerings
What it’s like to work at Sage: Careers homepage - https://www.sage.com/en-us/company/careers/ Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm LinkedIn page - https://www.linkedin.com/company/sage-software