Job Summary

The Senior Credit and Collections Manager will have shared responsibility for the collections and risk assessment of customers which comprise > $7B of sales across all CertainTeed business units. This involves in-depth analysis of customer financial statements, collection activities, research and resolution of deductions, credits and unapplied payments, as well as the reconciliation of customers’ balances. This role will manage a team of specialists, analysts and managers, and will encompass a wide range of tasks and responsibilities to support the financial services needs of all the CertainTeed businesses. The incumbent will have authority to approve credit limits up to $1.5M.

The major challenge of this position will be to simultaneously satisfy the demands and requirements of individual business units and the Saint-Gobain North America Shared Service Center (SGNA SSC). The position will recommend and suggest the implementation of policies and procedures that govern the collection, risk assessment and various business activities of the CertainTeed & SGNA SCC organizations while capitalizing on operational synergies.

Required Qualifications

• 10 years of credit, collections & deductions management experience with heavy account reconciliation, deduction resolution, and customer facing activities required
• 5 years’ experience building and managing high performance credit and collections teams
• A bachelor’s degree in accounting, finance or business is required, an MBA, CPA, or professional credit certification is preferred
• SAP experience is required; GetPaid experience is strongly preferred
• Extensive financial statement analysis experience and experience working with external legal counsel and credit bureau reporting
• Strong financial analysis skills and an understanding of finance, internal controls, bankruptcy knowledge, creditor rights, and A/R and related reserves accounting
• Expert knowledge of MS Excel; strong knowledge of MS Word and Powerpoint
• Strong interpersonal skills with additional emphasis on customer contact, with experience working with major accounts and Sr. Executives

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.