2 Switchboard Operator Jobs in Muskegon, MI
Saint Joseph Mercy Health System is Hiring a Switchboard Operator Near Muskegon, MI
Shift:Description:Job Duties
- Receives emergency calls and appropriately initiates and completes the necessary procedure/protocol for Codes, Lockdowns, and Disaster for various locations, contacts security.
- Monitors various alerts.
- Maintains Code Logs on computer.
- Receives and transfers internal and external calls, handles patient information calls in accordance with Hipaa rules such as room numbers, telephone extensions, Physicians' offices phone numbers.
- Receives calls which require paging of physicians and other personnel, relays messages or call back numbers.
- Accesses computer system to retrieve accurate patient and department information as needed.
- Reports any computer, phone issues and safety concerns to the appropriate department or persons.
- Performs backup and other maintenance as required.
- Demonstrates the ability to get along well with patients, families, physicians, and peers.
- Maintains up to date knowledge of computer system and information changes. Performs miscellaneous duties such as announcing prayers overhead, patient mail, and other duties assigned by supervisor.
- Assists with training and teaching new employees.
- Enter On Call Schedules for departments and doctor offices
- Schedule Unattached PCP inpatients with new doctors
QualificationsEducation-
- Minimum: High school diploma or equivalent combination of experience and education.
- Preferred: Certification or associate degree in healthcare, business, or related field.
- Minimum: One year guest/customer service experience.
- Preferred: Two year of more years guest/customer service experience.
Trinity Health's Commitment to Diversity and InclusionTrinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
In return for your talents, we offer:Competitive salary, paid time off, 403B retirement savings, and health, vision, dental benefits starting on Day 1- no waiting period
Colleague Referral Program to earn cash and prizes
Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.
Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
00513323
Job Summary
Part Time
Hospital
$33k-40k (estimate)
06/07/2024
06/30/2024
stjoeshealth.org
YPSILANTI, MI
3,000 - 7,500
1976
DEBBIE CORNIELUS
$3B - $5B
Hospital
Related Companies
The job skills required for Switchboard Operator include Customer Service, Commitment, Accountability, Computer Systems, Dedication, Diversity and Inclusion, etc. Having related job skills and expertise will give you an advantage when applying to be a Switchboard Operator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Switchboard Operator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Switchboard Operator positions, which can be used as a reference in future career path planning. As a Switchboard Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Switchboard Operator. You can explore the career advancement for a Switchboard Operator below and select your interested title to get hiring information.
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