Phone Triage for physician for assigned group of patients. Schedules emergent-need appointments. Handles patient follow-up calls. Provides patient education on particular procedures and processes. Is subject matter expert in respective specialty for hospital RNs in the units. Regularly meets with other disciplines to share best practices on care treatments. Will have face-to-face contact with patients. Patient care time within the clinic typically is for patients with a long-term treatment process. This level only applicable in highly complex specialty areas and specialty areas reflected in external market. Work generally performed within a specialty clinic setting.